Pinch point when opening. Don’t make the mistake of leaving a finger back there when opening. This safe will remove your skin by the plenty. Safe seems weak in the rear attachment points. I think a screwdriver will open it easily. Thankfully I just need this thing to keep a few documents safe in case of fire. I think if I was storing money or anything other than travel documents I would be upset about how easily it is to break open.
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, February 12, 2024
We are sorry for the experience with your safe. The model is designed to keep documents safe from water/fire and not promoted as "high security". Please visit www.sentrysafe.com to view the high security safe we offer. Or if you'd like to call 1-800-828-1438 and we'll be happy to discuss some options for high security safes.
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
I love the safe itself but it’s very hard to unlock and open
Response from sentrysafe.comBy CS, February 12, 2024
We are sorry for the experience with your safe. The model is designed to keep documents safe from water/fire and not promoted as "high security". Please visit www.sentrysafe.com to view the high security safe we offer. Or if you'd like to call 1-800-828-1438 and we'll be happy to discuss some options for high security safes.
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Solid and constructed very well other than the flimsy little plastic handle. Handle does not seem adequate for this rather heavy fire chest! Not as much room as you would expect to see inside as big as the chest is from the outside. I’m sure that’s because of the construction required to give it its fire rating.
Written by a customer while visiting sentrysafe.com
The plastic housing around the handle/lock assembly could be sturdier; maybe injection molded like the rest of the unit. It looks like the black latch pin is plastic, if so it should be metal. The latch hook could be more robust. The spaces around the latch hook should be filled with flexiable caulking to prevent the insulation from falling out.
I would recommend this to a friend!
Response from sentrysafe.comBy CS, March 10, 2024
Thank you for your feedback. We are sorry for your experience with your safe. If you would like to provide more details, please call us at 1-800-828-1438
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Entry level. Don’t count on fire proof capabilitie
on March 10, 2024
Posted by: Jay C
from Canada
Verified Purchase:Yes
In general a good starting fire proof box. Not very fire proof as it is entry level. Recommend putting it in a steel filling cabinet to increase fire proof protection
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, March 13, 2024
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. If you would like to discuss this further, please call 1-800-828-1438 and we'll be happy to assist you.
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com