Customer reviews from otterbox.com
OtterBox - Profile Series Case for Apple iPad mini, mini 2 and mini 3 - Midnight/Gray
Average customer rating
4.4
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
31
4 Stars
4
3 Stars
3
2 Stars
1
1 Star
3
85%of customers recommend this product.
(
34 out of
40)
Customer Reviews for OtterBox - Profile Series Case for Apple iPad mini, mini 2 and mini 3 - Midnight/Gray
Posted by: Quita
Verified Purchase:Yes
I have always bought otterbox iPhone cases and think they are the best cases. We have never had a screen crack or break and we have dropped our phones. I recently purchased an otterbox for my iPad and love it also. I feel secure with otterbox . I love the stand on my iPad case. I wouldn't use anything else. I highly recommend all Otterbox products.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Flyaway
Verified Purchase:Yes
It is heavy and bulky not good for a purse or travel!
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Lorn
Verified Purchase:Yes
It's better then the apple case. I would recommend this case to anyone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bbgrl
Verified Purchase:Yes
I love the versatility of this case, the stand works in multiple positions for easy use. I love the clasp that keeps it closed ensuring the screen is off even when its in my bag. The clasp is not so easy to open or close but the screen goes off even when you lay the cover on the screen without closing the clasp. Its sturdy and won't break like the last 2 cases I had and I won't find the battery low when its in my bag because it closes. My only complaint is the lack of colors, but at least it has color and its not all black!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Donb
Verified Purchase:Yes
Absolutely perfect case, very sturdy and light. Buttons are a bit stiff at first.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: erw91
Verified Purchase:Yes
I bought this case 2 weeks ago after lots of research. The plastic surrounding the screen is a bit flimsy and case case difficult to undo. Overall it's OK, but not fantastic for the price you pay.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 6, 2017
Hey erw91,
We're so sorry to hear that the Profile case locks in a little too securely for your comfort level! We intentionally design the case to not pop open easily - if it falls with the iPad, we don't want it separating from the device by any means. We certainly understand your apprehension based on price, but we think the cost is well worth the ultimate protection, incredible customer service, and limited lifetime warranty that all come along with the product. Should you have any future questions or warranty needs, just call 1-855-688-7269, and our amazing Otters will take care of you in no time!
Warmly,
OtterBox Customer Service Team
We're so sorry to hear that the Profile case locks in a little too securely for your comfort level! We intentionally design the case to not pop open easily - if it falls with the iPad, we don't want it separating from the device by any means. We certainly understand your apprehension based on price, but we think the cost is well worth the ultimate protection, incredible customer service, and limited lifetime warranty that all come along with the product. Should you have any future questions or warranty needs, just call 1-855-688-7269, and our amazing Otters will take care of you in no time!
Warmly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: BigD
Verified Purchase:Yes
1 month of use and I reall like it! Folds nicely and has a positive latch , stand well with the multi angle grooves!
Cons. Camera is covered when cover is fully open, stands up right with only 1 angle.
Cons. Camera is covered when cover is fully open, stands up right with only 1 angle.
Written by a customer while visiting otterbox.com
Posted by: Chun123
Verified Purchase:Yes
I got the otterbox to protect my IPad problem was it was hard to put together, the clips didn’t fit well around the rubber bands, than the hard cover didn’t fit well had a hard time snapping in, not real happy with this one.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, March 8, 2018
Hey Chun123,
We're sorry to hear that this OtterBox case isn't matching up with your iPad as well as we had hoped! This is certainly bizarre, since normally the unit latches around the device comfortably and securely. Please feel welcome to call our investigative Otters at 1-855-688-7269, and they'll examine this further to solve this mystery!
Cheers,
OtterBox Customer Service Team
We're sorry to hear that this OtterBox case isn't matching up with your iPad as well as we had hoped! This is certainly bizarre, since normally the unit latches around the device comfortably and securely. Please feel welcome to call our investigative Otters at 1-855-688-7269, and they'll examine this further to solve this mystery!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com