Customer reviews from geappliances.com
GE - 25.9 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black
Average customer rating
4.4 out of 5
4.4
(284 Reviews)
Open Ratings Snapshot
Rating breakdown 284 reviews
5 Stars
186
4 Stars
53
3 Stars
23
2 Stars
14
1 Star
8
88%of customers recommend this product. 
(
244 out of 278
)
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Customer Reviews for GE - 25.9 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black
Customer Rating
5 out of 5
5
Well organized, works beautifully.
on September 5, 2015
Posted by: wprensky
from Brooklyn, NY, United States
This refrigerator is well organized, with logical space for everything and door shelf layouts which work. the freezer door water and ice dispenser is a wonderful feature. quiet and highly recommended.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
GREAT LOOKS!
on June 30, 2014
Posted by: JIM67
from Colorado, United States
RECEIVED ON 6/14/2014 REFRIGERATOR LOOKS GREAT HAS A LOT OF NICE FEATURES.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Sturdy,Shiny. Feels like It will last forever
on August 12, 2014
Posted by: pachefamily
from Buffalo, NY, United States
just awesome. great fridge 2 sets of lighting in the fridge !. option to turn on and off a door alarm . temperature controls on the outside allow you to check/set temperature without opening either side. ice maker / water was a easy one piece connection! only CON is the water doe not come out cold even if you let it sit for days. but i can deal :)
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
Ice maker
on October 7, 2014
Posted by: Scottyboy
Just bought fgrig in July and had to have ice maker replaced.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Quality
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Refrigerator, model #GSHF6HGDBB
on October 29, 2014
Posted by: idgetcat
from Lakewood, Ca
ice maker, water in door. ice in door, outside controls on door
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
wish I could return
on June 8, 2017
Posted by: Lisa7878
from Michigan, United States
Freezer shelves constantly fall down...not seeing any way to replace them...so frustrating!!
Fridge makes clicking noises since day one...I have never owned a refrigerator with so many issues.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy BRENDA@GEAGE AppliancesJune 8, 2017
Hello Lisa7878,

Thank you for taking the time to write a review on your refrigerator. We regret your experience and we would like to look further into this issue for you. Please forward this email to eResponse@ge.com. Also, include the following:

~Contact Name
~Home Address
~Phone Number
~Model Number- GSHF6HGDBB
~Serial Number-
~Date of Installation
newlife777777@aol.com

We thank you for your feedback and look forward to your reply.

wish I could return 180723958
Age 35-44
Why I chose this product Online Research
I have used this product for 2 to 5 years
Sweepstakes Yes
Did you read product reviews online before first purchasing this product? Yes
Where did you purchase the product? In-Store


Freezer shelves constantly fall down...not seeing any way to replace them...so frustrating!!
Fridge makes clicking noises since day one...I have never owned a refrigerator with so many issues.
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
warranty duration bad
on July 31, 2018
Posted by: poswally
from virginia
bought this ge side by side refrigerator 4 years ago .it has died. will not make ice, freezer not freezing . warranty was only 1 year
No, I would not recommend this to a friend.
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
This freezer is a piece of crap!!!
on August 7, 2020
Posted by: BM Cutty
from Portland, Or
Who the heck designed the freezer? The doggone freezer shelves collapse all the time. I am 46 years old and I have never had this experience before. This is the worst design I have ever seen. This was in the house I purchased. I am going to find a new fridge. I will never use one of your crappy horribly designed products. Do you even have a QA process? How did this crap get to market? Friggin ridiculous!!!!
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting geappliances.com
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