Customer reviews from otterbox.com
OtterBox - Symmetry Series Folio Case for Apple iPad Air 2 - Gray/Blue
Average customer rating
4.2
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
22
4 Stars
7
3 Stars
4
2 Stars
3
1 Star
2
75%of customers recommend this product.
(
27 out of
36)
Customer Reviews for OtterBox - Symmetry Series Folio Case for Apple iPad Air 2 - Gray/Blue
Posted by: Butch
Verified Purchase:Yes
It serves it purpose well. However, it is heavy and clumsy with its screen cover’s small flap in the way. If a user needs the protection it offers, it is a good selection.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, February 14, 2018
Hey Butch,
We're bummed to hear that this Symmetry series isn't exactly what you’re looking for to protect that iPad Air 2! Although we do our absolute best to keep our case designs as streamlined as possible, at a certain point, it just isn't worth it to sacrifice any further protective layers. After all, the safety of your device is our number one priority! Nonetheless, we'll gladly pass your thoughts along to our product design team, and should you run into any other OtterBox questions, please feel welcome to call our friendly Otters at 1-855-688-7269. They'll always do what they can to help out!
Cheers,
OtterBox Customer Service Team
We're bummed to hear that this Symmetry series isn't exactly what you’re looking for to protect that iPad Air 2! Although we do our absolute best to keep our case designs as streamlined as possible, at a certain point, it just isn't worth it to sacrifice any further protective layers. After all, the safety of your device is our number one priority! Nonetheless, we'll gladly pass your thoughts along to our product design team, and should you run into any other OtterBox questions, please feel welcome to call our friendly Otters at 1-855-688-7269. They'll always do what they can to help out!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Stone
Verified Purchase:Yes
Bought this as a replacement for another that I literally wore out. The ruggedness of the cover and case is amazing and the protection it provides for the screen and body is right on.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rose
Verified Purchase:Yes
I like the protection it gives my iPad. The color I choose is very nice. It seems durable and I like the features. The only problem I have is that the volume buttons on my iPad does not line up with the tabs of the cover. So I have to peel back the side to turn up or turn down the volume. But I can live with that.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mary Ann
Verified Purchase:Yes
I Purchased an apple symmetry folio iPad air 2 And have some concerns questions regarding the product. One of the reasons I bought this product was for the standup option and the auto shut off when the case is closed.
When using the iPad it will power off periodically
I think this is happening because the magnetize strip comes to close in proximity to the device. Please advise to correct this problem or I plan to return
I think this is happening because the magnetize strip comes to close in proximity to the device. Please advise to correct this problem or I plan to return
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 13, 2018
Dear Mary Ann,
We have to admit, we're just as puzzled as you are to see that your iPad Air 2 keeps powering off while under the protection of the Symmetry folio series!
Our private Otter investigators would love to solve this mystery, so please don't hesitate to call them at 1-855-688-7269. They'll gather all the clues and save the day before you know it!
Cheers,
OtterBox Customer Service Team
We have to admit, we're just as puzzled as you are to see that your iPad Air 2 keeps powering off while under the protection of the Symmetry folio series!
Our private Otter investigators would love to solve this mystery, so please don't hesitate to call them at 1-855-688-7269. They'll gather all the clues and save the day before you know it!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Grammy
Verified Purchase:Yes
I enjoyed my previous cover bought about two years ago. It held up to much use and has become stained. I purchased a new one and love the shade of blue.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Davidg
Verified Purchase:Yes
This otter box cover looks good and allows me to use my iPad anyway I want. A very good purchase.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com