Customer reviews from philips.com
Philips Norelco - Electric Shaver - Black
Average customer rating
4
(233 Reviews)
Rating breakdown 233 reviews
5 Stars
102
4 Stars
77
3 Stars
24
2 Stars
11
1 Star
19
80%of customers recommend this product.
(
183 out of
230)
Customer Reviews for Philips Norelco - Electric Shaver - Black
Posted by: dvll
Verified Purchase:Yes
i had a norelco shaver for years that i was very happy with and that's why i got this.
however it's not as sharp and the shaving head is not as large
however it's not as sharp and the shaving head is not as large
No, I would not recommend this to a friend.
Response from philips.comBy AN, Philips Webcare Team, September 13, 2013
Hello,
We’re sorry for the disappointment you’ve had using our Philips Norelco electric razor.
You may adapt the below given steps for best shaving technique and get good results.
• Move the shaving heads over the skin, making both straight and circular movements.
• Your skin may need 2-3 weeks to get accustomed to this Philips system.
• To prevent damage, put the protection cap on the shaver after use.
Your first shaves may not give you the result you expect and your skin may even become slightly irritated. This is not uncommon since your skin and beard need time to adapt to any new shaving system.
It is recommended to take into account an adaptation period of 3 weeks, during which you should shave regularly (at least 3 times per week) to allow your hair and skin to adapt to the new shaver.
During this period, use your new electric shaver exclusively and do not alternate shaving methods; alternating shaving methods makes it more difficult to adapt to the new shaving system.
If the problem still persists, please reach out to Philips Consumer Care on 1-800-243-3050.
Monday - Saturday 9:00 AM - 9:00 PM EST
Sunday 9:00 AM - 6:00 PM EST
Excluding Major Holidays
Hope you find the above information useful.
We’re sorry for the disappointment you’ve had using our Philips Norelco electric razor.
You may adapt the below given steps for best shaving technique and get good results.
• Move the shaving heads over the skin, making both straight and circular movements.
• Your skin may need 2-3 weeks to get accustomed to this Philips system.
• To prevent damage, put the protection cap on the shaver after use.
Your first shaves may not give you the result you expect and your skin may even become slightly irritated. This is not uncommon since your skin and beard need time to adapt to any new shaving system.
It is recommended to take into account an adaptation period of 3 weeks, during which you should shave regularly (at least 3 times per week) to allow your hair and skin to adapt to the new shaver.
During this period, use your new electric shaver exclusively and do not alternate shaving methods; alternating shaving methods makes it more difficult to adapt to the new shaving system.
If the problem still persists, please reach out to Philips Consumer Care on 1-800-243-3050.
Monday - Saturday 9:00 AM - 9:00 PM EST
Sunday 9:00 AM - 6:00 PM EST
Excluding Major Holidays
Hope you find the above information useful.
Written by a customer while visiting philips.com
Posted by: Susie66
Gender:Female
Verified Purchase:Yes
Very pleased with Phillips as I purchased a Phillips shaver for my husband when he was in the hospital. It worked great the first time but then didn't work well after that. By the time things settled down after his hospital stay, I took it back to the retailer I bought it from and they refused to give me a refund or another shaver as it had been past 30 days. I found a phone number for Phillips on the shaver and called that number. The young man I talked to was very nice and helpful. Phillips sent us a replacement shaver, paid the postage, and sent us a postage paid Fed-Ex box to ship the faulty one back. The shaver works great and I recommend Phillips as they were so very nice and met our needs.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Jack81
Gender:Male
Verified Purchase:Yes
Very disappointed in the product. Still need to shave with a regular razor for any special visits.
No, I would not recommend this to a friend.
Response from philips.comBy AN, Philips Webcare Team, September 10, 2013
Hello,
We’re sorry for the disappointment you had using our Philips Norelco electric shaver.
You may adapt the below given steps for best shaving technique and get good results.
• Move the shaving heads over the skin, making both straight and circular movements.
• Your skin may need 2-3 weeks to get accustomed to this Philips system.
• To prevent damage, put the protection cap on the shaver after use.
Your first shaves may not give you the result you expect and your skin may even become slightly irritated. This is not uncommon since your skin and beard need time to adapt to any new shaving system.
It is recommended to take into account an adaptation period of 3 weeks, during which you should shave regularly (at least 3 times per week) to allow your hair and skin to adapt to the new shaver.
During this period, use your new electric shaver exclusively and do not alternate shaving methods; alternating shaving methods makes it more difficult to adapt to the new shaving system.
If the problem still persists, please reach out to Philips Consumer Care on 1-800-243-3050.
Monday - Saturday 9:00 AM - 9:00 PM EST
Sunday 9:00 AM - 6:00 PM EST
Excluding Major Holidays
We’re sorry for the disappointment you had using our Philips Norelco electric shaver.
You may adapt the below given steps for best shaving technique and get good results.
• Move the shaving heads over the skin, making both straight and circular movements.
• Your skin may need 2-3 weeks to get accustomed to this Philips system.
• To prevent damage, put the protection cap on the shaver after use.
Your first shaves may not give you the result you expect and your skin may even become slightly irritated. This is not uncommon since your skin and beard need time to adapt to any new shaving system.
It is recommended to take into account an adaptation period of 3 weeks, during which you should shave regularly (at least 3 times per week) to allow your hair and skin to adapt to the new shaver.
During this period, use your new electric shaver exclusively and do not alternate shaving methods; alternating shaving methods makes it more difficult to adapt to the new shaving system.
If the problem still persists, please reach out to Philips Consumer Care on 1-800-243-3050.
Monday - Saturday 9:00 AM - 9:00 PM EST
Sunday 9:00 AM - 6:00 PM EST
Excluding Major Holidays
Written by a customer while visiting philips.com
Posted by: Splash
Gender:Male
Verified Purchase:Yes
I really like my shaver, I can shave to so fast with it. I like the
three head system, gives me a close shave with so much ease.
I haven't used a electric razor for quite some time because I
could not shave close enough. I am glad I tried again.
three head system, gives me a close shave with so much ease.
I haven't used a electric razor for quite some time because I
could not shave close enough. I am glad I tried again.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
norelco 6000 series
on November 20, 2013
Posted by: raygin73
Gender:Male
better than my old Norelco, about 20 yrs old. Cuts clean and is quiet. upgraded because it didn't have trimmer. now I have 1 in both bathroom.
Cons: no trimmer
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Uncle5050
Gender:Male
Verified Purchase:Yes
Would appreciate a refund or replacement with useable razor thank you
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: bampa
Gender:Male
Verified Purchase:Yes
the product works fine and delivers a clean close shave. i like the cordless feature and it holds a charge well.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Granddude
Gender:Male
Verified Purchase:Yes
This product works adequately and I would recommend it for the value. It does not do as good a job as the more expensive Phillips razors that I have used in the past.
I would recommend this to a friend!
Written by a customer while visiting philips.com