Customer reviews from philips.com
Philips Norelco - Electric Shaver - Black
Average customer rating
4
(233 Reviews)
Rating breakdown 233 reviews
5 Stars
102
4 Stars
77
3 Stars
24
2 Stars
11
1 Star
19
80%of customers recommend this product.
(
183 out of
230)
Customer Reviews for Philips Norelco - Electric Shaver - Black
Posted by: mattto
Gender:Male
Verified Purchase:Yes
my first thought upon receipt of the shaver was that it has too many plastic parts as opposed to my old Norelco.
I now like the lightweight feel and closer shave than the old model 6585xl.
Pros: close shave
Cons: replacement head costs as much as a new razor
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: NewYrk
Gender:Male
Verified Purchase:Yes
I am 56 years old, and have never used an electric razor before. I read a lot on-line, and expected a poor shaving experience initially. I was very happy to discover that the shave was very close, first time out, and has continued to be so. I really love this shaver.
Pros: close shave easy to use
Cons: none
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: aces
Verified Purchase:Yes
I am not impressed with my razor. I do not believe that it cuts that well or that quickly. I personally am not happy with how it feels in my hand. I have another Norelco razor that is about 12 years old that needs new heads, but that gives me a closer and faster shave.
I bought another Norelco because I liked the one that I have had all these years, but I will have to think about what brand I want to get the next time.
I bought another Norelco because I liked the one that I have had all these years, but I will have to think about what brand I want to get the next time.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Bill42
Gender:Male
Verified Purchase:Yes
I wanted just a simple electric shaver and not rechargable. It does
not charge when you have it pluged in while shaving.
not charge when you have it pluged in while shaving.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Bharath
Gender:Male
Verified Purchase:Yes
It doesn't shave properly. I wasted my money. I need to do five or six times to make sure beard is shaved completely and also it cuts my skin sometimes
No, I would not recommend this to a friend.
Response from philips.comBy AN, Philips Webcare Team, September 9, 2013
Hello,
We’re sorry for the disappointment you’ve had with our Philips Norelco shaving razor.
Please follow the below given steps to get the best results in your daily shaving.
• Move the shaving heads over the skin, making both straight and circular movements.
• Shaving on a dry face gives the best results.
• Your skin may need 2-3 weeks to get accustomed to this Philips system.
• To prevent damage, put the protection cap on the shaving unit after use.
If the problem still persists please call us on 1-800-243-3050
Monday - Saturday 9:00 AM - 9:00 PM EST
Sunday 9:00 AM - 6:00 PM EST
Excluding Major Holidays
We’re sorry for the disappointment you’ve had with our Philips Norelco shaving razor.
Please follow the below given steps to get the best results in your daily shaving.
• Move the shaving heads over the skin, making both straight and circular movements.
• Shaving on a dry face gives the best results.
• Your skin may need 2-3 weeks to get accustomed to this Philips system.
• To prevent damage, put the protection cap on the shaving unit after use.
If the problem still persists please call us on 1-800-243-3050
Monday - Saturday 9:00 AM - 9:00 PM EST
Sunday 9:00 AM - 6:00 PM EST
Excluding Major Holidays
Written by a customer while visiting philips.com
Posted by: billibob
Gender:Male
Verified Purchase:Yes
This shaver is very convenient and easy to use. However, it does not seem to shave as close as the Phillips shaver I used up to the time I purchased this one. Also, not leaving on charge more than eight hours, to not decrease battery life, is not always possible. Otherwise, I do like the shaver.
Pros: like it as is.
Cons: not as close as my previous phillips.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: umpire45
Gender:Male
Verified Purchase:Yes
I like it because it has a lot closer shave then the other one that I had.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Bo1935
Gender:Male
Verified Purchase:Yes
I bought my first electric shaver when I was in the US military stationed in Germany 1958-1960. Over the years I have owned at least 4 philips electric shavers.
I would recommend this to a friend!
Written by a customer while visiting philips.com