Customer reviews from jennair.com
JennAir - 21.9 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless steel
Average customer rating
4.3
(302 Reviews)
Rating breakdown 302 reviews
5 Stars
173
4 Stars
81
3 Stars
30
2 Stars
9
1 Star
9
86%of customers recommend this product.
(
248 out of
290)
Customer Reviews for JennAir - 21.9 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless steel
Customer Rating
4
Streamlined look
on June 6, 2021
Posted by: Do not have - NA
from CO
Length of ownership:1 month
[This review was collected as part of a promotion.] Too early to review further. Purchased only one month ago.
Pros: Attractive Design
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5
Love the layout; especially internal water
on June 6, 2021
Posted by: Mike1952
from Birmingham AL
Length of ownership:3 months
[This review was collected as part of a promotion.] I bought this at several months ago and I’m very pleased with the quality of the product. It is also a panel ready refrigerator. It blends in so nicely with all the cabinets
Pros: Convenient, Attractive Design, Easy To Use, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
1
Disappointed
on July 6, 2021
Posted by: Carolscott151
from Longmont, co
Length of ownership:1 month
[This review was collected as part of a promotion.] To level the doors you have to tweak the fridge then it doesn't line up with cabinet. rediculas
Cons: Flimsy Construction, Hard To Use
No, I would not recommend this to a friend.
Response from jennair.comBy GENOSMJ , CA SOCIAL CARE, July 9, 2021
Hello, Carolscott151! We are terribly sorry to hear about this inconvenience with the 72” Counter Depth French Door Refrigerator (JFC2290RTB). We would love to look into this situation and we are also here to help. Please email us at CanadaSocial@jennair.com to review your case by including your best contact number, the serial number, address, and Reference ID number 247588494. Thank you! -Max
Written by a customer while visiting jennair.com
Customer Rating
1
Problem within 3 days after purchase
on July 9, 2021
Posted by: NLBH
from Dayton Ohio
Length of ownership:1 week
[This review was collected as part of a promotion.] Within 3 days after purchase the freezer began having frost build up. The freezer door does not seem to be even. The freezer light at times, does not come on. The refrigerator door at times misses the latch when closing. Runs louder than I was expecting.
I have a repair scheduled next week. Hopefully this will be an easy problem to fix. Maybe something is not aligned or a seal can be replaced.
I have a repair scheduled next week. Hopefully this will be an easy problem to fix. Maybe something is not aligned or a seal can be replaced.
Pros: Attractive Design
Cons: Leaks
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
2
Didn’t work when it was delivered.
on August 15, 2021
Posted by: Mkcstl
from St. Louis
Length of ownership:3 months
[This review was collected as part of a promotion.] Compressor was not “plugged in” according to repair man. Probably never was connected at factory. Has been working ok since. Biggest complaint is that shelves are 2 inches short from reaching the back of refrigerator. Would never buy this again. Who builds a refrigerator with shelves that can allow items to fall off back of shelves or not be stable.
Pros: Attractive Design
Cons: Flimsy Construction, Hard To Use
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
3
Well Designed
on August 23, 2021
Posted by: Mark1102
from Sarasota FL
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] It came with our condo. The gaskets were not sealed, so the freezer compartment frosted up. The ice compartment got off track and we needed a service call to repair it and to seal the unit. Hopefully it will function more efficiently now.
Pros: Convenient, Attractive Design
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
5
Love our new JennAir
on August 27, 2021
Posted by: P&P21
from Woodinville, WA
Length of ownership:1 month
[This review was collected as part of a promotion.] I love the counter depth of this refrigerator, it fits perfectly into our space and can even be pushed back a bit more, with no door opening problems. The adjustable selves are great. The freezer compartment holds more than you think it will. Love that the water dispenser is inside yet very accessible, and the outside doors are sleek and uncluttered. The controls are front and center and easy to navigate. All in all, our JennAir was a perfect choice.
Pros: Convenient, Attractive Design, Easy To Use, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5
Love my Jenn-Air refrigerator!
on September 8, 2021
Posted by: Cherry
Length of ownership:3 months
[This review was collected as part of a promotion.] This is a perfect refrigerator for us. Love the water dispenser on the inside instead of on the outside!
Pros: Convenient, Attractive Design, Easy To Use, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com