Customer reviews from jennair.com
JennAir - 21.9 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless steel
Average customer rating
4.3
(302 Reviews)
Rating breakdown 302 reviews
5 Stars
173
4 Stars
81
3 Stars
30
2 Stars
9
1 Star
9
86%of customers recommend this product.
(
248 out of
290)
Customer Reviews for JennAir - 21.9 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless steel
Customer Rating
4
Good overall
on September 10, 2019
Posted by: Jankats
from California
Length of ownership:6 months
Gender:Female
[This review was collected as part of a promotion.] The “door open” beep could be louder. Have to make sure to close doors completely. Otherwise I am happy with the overall functionality and looks.
Pros: Convenient, Attractive Design, Easy To Use, Dishwasher Safe, Compact, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
4
Refrigerator Do Overs
on September 10, 2019
Posted by: RobertBG
from Denver, Co
Length of ownership:3 months
Gender:Male
[This review was collected as part of a promotion.] I really like that we do not have a water or ice dispenser in the door. Lines are much cleaner and there is more room in the box. The ice maker and holder are large and work very well.
If I had it to do over, I would get a fourth drawer sliding deli drawer. The inside deli drawer requires you to open both French doors in order to slide out the Deli drawer. Very inconvenient. Service person states that we must always close left door first before closing right door or gasket will wear out prematurely. Maybe the gasket needs to be stronger.
Pros: Attractive Design
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
2
Already have issues after 3 months
on September 16, 2019
Posted by: mandm
from Portland, OR
Length of ownership:3 months
Gender:Female
[This review was collected as part of a promotion.] We bought our JennAir in July and were very happy to start with. Then, all of the sudden, the freezer is over-freezing all the food and ice and frost are building up in the freezer food area. We have not changes any of the settings that were set by the people who set up the freezer. We are very frustrated.
Pros: Attractive Design, Easy To Use
Cons: Difficult To Clean
Written by a customer while visiting jennair.com
Customer Rating
3
Issues with product after one year
on September 19, 2019
Posted by: RobRags
from Franklin Lakes, NJ
Length of ownership:6 months
Gender:Male
[This review was collected as part of a promotion.] We have an issue with the water filter dripping inside the fridge. Moreover, the right french door does not close. Its suction does not work on the door.
Cons: Flimsy Construction, Leaks
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
5
Just love it
on January 13, 2020
Posted by: Susie’s kitchen
from Hiram Me
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Great refrigerator,easy to use and simple controls.Water filter works great and easy to replace.Bottom freezer is a great idea and loving it.Plenty of light when doors are open.Very glad we got it.
Pros: Convenient, Attractive Design, Easy To Use, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
3
Jen Air appliance set (refrig/oven/diswasher/micro
on February 3, 2020
Posted by: RichD
from Estes Park Colorado
Length of ownership:6 months
[This review was collected as part of a promotion.] We renovated our kitchen and purchase JenAir package of refrigerator, dish washer, gas convection oven and under counter microwave. However, we have issues with the refrigerator (doors do not align, sliding vegetable/meat tray makes annoying squeaky sound when opening), the stove oven door doesn't close completely)
Pros: Attractive Design, Compact
Cons: Flimsy Construction, Unstable, Leaks
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
2
refrigerator that is not counter depth
on February 12, 2020
Posted by: Preble371
from Alpharetta
Length of ownership:1 week
[This review was collected as part of a promotion.] Not a true counter depth refrigerator.
Would rather have one that is truly counter-depth
Would rather have one that is truly counter-depth
Pros: Easy To Use
Written by a customer while visiting jennair.com
Customer Rating
3
Ok refrigerator
on February 27, 2020
Posted by: Moms kitchen
Length of ownership:6 months
[This review was collected as part of a promotion.] Everything is fine with my refrigerator except the you need to open both doors every time you need to get into the the left side. Most times I have something in my hand so I must put it down. It is a hassle. I didn’t realize this when I bought it
Pros: Attractive Design
Cons: Hard To Use
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com