Customer reviews from jennair.com
JennAir - 21.9 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(302 Reviews)
Open Ratings Snapshot
Rating breakdown 302 reviews
5 Stars
173
4 Stars
81
3 Stars
30
2 Stars
9
1 Star
9
86%of customers recommend this product. 
(
248 out of 290
)
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Customer Reviews for JennAir - 21.9 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
5 out of 5
5
We bought the 42" built-in JennAir
on July 25, 2017
Posted by: Barb Maresh
from San Diego, CA
Verified Purchase:Yes
Awesome and impressive design, this refrigerator makes a statement to anyone who sees it. Starting from the first time you lay your hands on the commercial style and quality pro handles to the unique interior color and LED stage lighting, it is clear this is no ordinary large appliance. And not only is it a standout in terms of design aesthetic, its performance matches in kind, holding its temperature set points​ regardless of how full it is or how frequently the doors are opened.
Pros: Attractive Design, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
3 out of 5
3
Jen-Air 72' Counter Depth French Door Refrigerator
on July 17, 2017
Posted by: Barb Maresh
from pleasanton ca
Verified Purchase:Yes
So far this product is performing as stated. Not as quiet as expected but ok. Shelves do not go all the way back to the back wall thus items fall between shelves. Temperature control very good. Looking forward to many years of good performance from this refrigerator.
Pros: Convenient, Attractive Design, Compact
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
4 out of 5
4
Sleek and Roomy
on July 11, 2017
Posted by: Barb Maresh
from Sunriver, Oregon
Verified Purchase:Yes
We chose this refrigerator for a vacation home because it met several needs; i.e., counter depth with a larger capacity, no beverage or ice service on the outside of the refrigerator because previous ones were always getting broken by unfamiliar users. The interior space is well designed for large items; however, I was very disappointed that the shelves have a gap at the back which actually reduces the available shelf space and allows small items to drop through. I had not noticed this on this showroom floor and the shelves in our refrigerator at home do not have a gap behind the shelf so I never thought to look. The ice bin in the freezer instead of a dispenser is actually great for the vacation rental use because it is very easy to access larger quantities of ice. If the shelves were full depth, this would have been a perfect refrigerator.
Pros: Convenient, Easy To Use, Attractive Design
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5 out of 5
5
Beautiful !
on July 4, 2017
Posted by: Barb Maresh
from NC
Verified Purchase:Yes
The refrigerator is a sleek modern design. It is beautiful! My one and only complaint is the stainless steel does show fingerprints but I knew that going in. I wipe down my kitchen counters and appliances after every meal anyway, so it isn't a big deal to me. I like a clean house.
Pros: Easy To Use, Convenient, Attractive Design, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5 out of 5
5
Thumbs up!
on June 2, 2017
Posted by: Barb Maresh
from Santa Barbara, CA
Verified Purchase:Yes
Previously had a new Viking with nothing but problems. Finally got a buy back and exchanged for this Jenn-air. Great looking counter depth refrigerator adequate space in refrigerator but limited space in freezer. Seems to be 1 1/2" - 2" taller than most other floor standing refrigerators. Not sure weather this will be a problem in the future installing into standard size kitchen cabinetry. No issues yet.
Pros: Holds Temperature Well, Attractive Design, Customizable Shelving, Space For Tall Items, Quiet
Cons: Small freezer compartment
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
1 out of 5
1
disappointed
on June 1, 2017
Posted by: Barb Maresh
from Greer, SC
Verified Purchase:Yes
I had an older model of this and I liked it. this model is terrible. the stainless looks horrid. I can't get it to look decent. I rubbed and rubbed and rubbed for 30 minutes. still looked terrible. the shelves hold very little. way different from older model. Everything falls off the back. no lip on back and a lot of space lost with the gap. the new flat shelves are terrible. they are also too far from the side and the bracket support then sticks in more and affects room below. I can't put my eggs 2 high at the left side because of the location of the support. All of these shelf changes mean WAY less room than the older model.
Pros: counter depth is great, Easy Access
Cons: shelves to far from sides, supports reduce space, exterior finish is AWFUL, can't get to look good, poor space. items fall off the back of shelves
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
5 out of 5
5
Love this Refrigerator
on May 30, 2017
Posted by: Barb Maresh
from Upper Arlington, OH
Verified Purchase:Yes
Beautiful. Floating Black Glass is amazing. Design permits a "built in" look. Layout and adjustable shelves permit easy access to items. Bottom drawer freezer shelves/drawers provide more versatile storage than many. High end look and performance at reasonable price. Very cold. Only slight annoyance (must train yourself) is, as with many French Door designs, you must always close the left door before the right in order for the doors to seal properly.
Pros: Attractive Design, Holds Temperature Well, Easy Access, Customizable Shelving, Quiet, Space For Tall Items
Cons: French Door, must always close left door first
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
4 out of 5
4
Fridge
on May 26, 2017
Posted by: Barb Maresh
from St Charles, Missouri
Verified Purchase:Yes
It makes too much noise when the ice maker is working. Almost wonder if something is wrong with it. Disappointed in how loud noise is.
Pros: Attractive Design
Cons: Noisy
Written by a customer while visiting jennair.com
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