Customer reviews from geappliances.com
GE - 21.9 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Bisque
Average customer rating
4.2
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
41
4 Stars
25
3 Stars
8
2 Stars
2
1 Star
5
84%of customers recommend this product.
(
67 out of
80)
Customer Reviews for GE - 21.9 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Bisque
Customer Rating
1
BREAKS EASILY
on March 30, 2024
Posted by: KP97
from Arkansas
The handles came off the drawers. The gasket needs replacing, and I can't find the replacement part. The right hand side door refuses to close.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, April 1, 2024
We want consumers to be satisfied with our products and any service needs that may arise, which is why your comments regarding your refrigerator are extremely important to us. We can assure you that GE Appliances continues to review all products for possible improvement. Your feedback is greatly appreciated.
Written by a customer while visiting geappliances.com
Customer Rating
1
Low quality plastic
on October 14, 2022
Posted by: Cheap quality
from Centennial colorado
The functionality is ok for low budget but lots of replacements needed. Drinks in the top shelf tend to freeze while the bottom is normal desired temperature. It’s an ok fridge but drawers are breaking apart with gentle use.
No, I would not recommend this to a friend.
Features
1
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, October 19, 2022
Hi there,
Thanks for taking the time to leave a review for your fridge. Sorry to hear about the issues you've had with it, we can certainly understand the frustration. If you're finding that your fresh food section is too cold, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=20492&_ga=2.159359231.438082928.1666004560-557566247.1665496320
If you continue to have issues, then we'd recommend reaching out to our service team for further assistance. They can be found here: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this helps and that this is taken care of for you soon.
Best wishes,
Michael@GEA
Thanks for taking the time to leave a review for your fridge. Sorry to hear about the issues you've had with it, we can certainly understand the frustration. If you're finding that your fresh food section is too cold, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=20492&_ga=2.159359231.438082928.1666004560-557566247.1665496320
If you continue to have issues, then we'd recommend reaching out to our service team for further assistance. They can be found here: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this helps and that this is taken care of for you soon.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
too small
on July 6, 2020
Posted by: phbrandon
from MS
The ice maker cracked within a year. It holds mold around the ice maker dispenser. The freezer is really too small for a family of 3 or more. The wheels on it broke within two years. There are cracks in the refrigerator. It started to leak water within two years.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
3
Step up from basic
on June 11, 2020
Posted by: Mrs Thanksgiving
from NJ
This refrigerator came with our home. It works! The gaskets grow mold easily in our humid, non-climate controlled home. We use the ice and water dispenser daily, works well. The temperature does need adjusting occasionally, milk gets close to freezing when placed on the back of the top shelf.
I would recommend this to a friend!
Features
2
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Utterly miserable machine
on January 24, 2016
Posted by: The gift horse
from Illinois, United States
My neighbor GAVE me this fridge because it was frosting up around the ice maker and didn't want to spend the money fixing it. I figured it was either a bad gasket or small leak in the ice maker system.
Nothing wrong with the gasket and with the water turned off it still frosted around the ice maker. I replaced the control brains and some sensors and still no improvement.
Also the ice maker does not stop, it spews out crushed ice only (if it can work at all, the ice often freezes together).
When I get my taxes back I'm hunting for a new one and take the write off on this.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Just love getting my ice right from the dispenser!
on January 20, 2016
Posted by: Trikegal
from Olathe, KS, United States
Great fridge with everything I wanted. Love having the ice maker!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Refrigerate/freezers
on September 23, 2015
Posted by: Roxbury
from Stamford, CT, United States
I am not happy with product because everything crackers the icemaker isbroken only 2 yearsold
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
great features, lots of room
on March 11, 2015
Posted by: LuckyLu
from New York, NY, United States
bought this several months ago and we are very pleased with this refrigerator and freezer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com