Customer reviews from geappliances.com
GE - 21.9 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - White
Average customer rating
4.2
(114 Reviews)
Rating breakdown 114 reviews
5 Stars
56
4 Stars
39
3 Stars
7
2 Stars
8
1 Star
4
86%of customers recommend this product.
(
97 out of
113)
Customer Reviews for GE - 21.9 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - White
Customer Rating
1
POORLY MADE
on November 29, 2012
Posted by: glad2bmomy
from Cincinnati, OH, USA
The ice maker jams when crushed ice is made and we have to open the freezer door and shove the ice through by hand to clear the shoot.
Today I came home from work and opened the main door. ALL the shelves from the snack tray drawn down had collapsed down. The rails which hold the glass shelf AND the drawer attached below it are PLASTIC and very cheaply made. There are only two screws on the sides to support it and no rear supports even though the two shelves above it [which do not have drawers to support in addition to the glass shelves] have metal supports that attach to the rails down the back of the inside.
The one plastic set of shelf rails shattered and the shelf and drawer full of food items fell on top of the other which also shattered and fell on the last one crushing it as well. We have had this unit since July 2012 - only 4 months. Total JUNK!
No, I would not recommend this to a friend.
Performance
3
Quality
1
Features
5
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
5
This refrigerator is quiet and very energy efficient.
on October 9, 2012
Posted by: Jubee
from Ashley, MI
[This review was collected as part of a promotion.] The glass shelves are easy to clean. Shelves are adjustable. The water filter delivers excellent tasting water and ice. Interior and exterior is easy to clean, no hard to reach nooks and crannies. The unit is very quiet when running. Tier 3 energy star rating is icing on the cake. Most features for the money. We have rcommended this refrigerator to others looking to purchase a new refrigerator. Job well done GE.
I would recommend this to a friend!
Performance
5
Quality
5
Features
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
refrigerator
on October 8, 2012
Posted by: Jettie
from New Bern, NC
[This review was collected as part of a promotion.] I have been disappointed with the last few GE appliances I have purchased. Including a GE Profile side by side refrigerator and microwave!
with this particular refrigerator the PLASTIC rotating device in the ice maker has broken, and we have only had it about a year.. When it is running it has a loud hum and the fact you have to replace water filters at a hefty price, so that the water works and the ice continues to make, is ridiculous.
with this particular refrigerator the PLASTIC rotating device in the ice maker has broken, and we have only had it about a year.. When it is running it has a loud hum and the fact you have to replace water filters at a hefty price, so that the water works and the ice continues to make, is ridiculous.
No, I would not recommend this to a friend.
Performance
3
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
2
BAD ICE MAKER
on October 3, 2012
Posted by: donotbuythis
from Columbia, SC, USA
[This review was collected as part of a promotion.] Purchased this refrigerator because of the size of the space it needed to go in. Thought GE name was good but not on this ice maker. Put you glass under it pick cubed ice and you get hollow ice cubes as well a more crushed ice that cubed. Had repair out here 3 times now and they do not know what to do.
This is a very poorly designed ice maker.
With all the 3d software out there you would think that GE would have used it and seen the problem before they put this ice maker on the market.
I am very disappointed in GE and its engineers.
This is a very poorly designed ice maker.
With all the 3d software out there you would think that GE would have used it and seen the problem before they put this ice maker on the market.
I am very disappointed in GE and its engineers.
No, I would not recommend this to a friend.
Performance
1
Quality
2
Features
2
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Exactly what we needed
on September 22, 2012
Posted by: Roadeye
from Michigan, USA
[This review was collected as part of a promotion.] Three teens in the house, it works for us. Icemaker keeps up with the tea consumption flawlessly.
I would recommend this to a friend!
Performance
5
Quality
5
Features
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
I like it
on September 21, 2012
Posted by: taylor12
from ohio
[This review was collected as part of a promotion.] I like the the space in the doors, and the deeps draws.
I would recommend this to a friend!
Performance
5
Quality
3
Features
3
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
3
The ice maker pulls down the ratings.
on August 23, 2012
Posted by: smedley
from Maryland
[This review was collected as part of a promotion.] Hold a glass under the ice maker and push. The ice coming from the ice maker sprays all over your hand and onto the floor. (Some does go into the glass). The water from the ice maker is room temperature. Very disappointing.
No, I would not recommend this to a friend.
Performance
4
Quality
3
Features
1
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
Not happy with this product.
on August 22, 2012
Posted by: Angie416
from Jacksonville, FL, USA
[This review was collected as part of a promotion.] Ice machine makes hollow ice. Just stopped working on its own. Had to unplug and replug for it started working again. Now the thermometer is not working properly.
No, I would not recommend this to a friend.
Performance
1
Quality
1
Features
3
Value
1
Written by a customer while visiting geappliances.com