Customer reviews from Samsung US
Samsung - Galaxy Note 4G Mobile Phone - Ceramic White (AT&T)
Average customer rating
4.8
(282 Reviews)
Rating breakdown 282 reviews
5 Stars
240
4 Stars
28
3 Stars
9
2 Stars
3
1 Star
2
95%of customers recommend this product.
(
250 out of
262)
Customer Reviews for Samsung - Galaxy Note 4G Mobile Phone - Ceramic White (AT&T)
Customer Rating
4
It's a great phone, but dimensions are too big, need to have a more "Pocketable" phone
on December 22, 2013
Posted by: TaurusTheMoose
from Jacksonville, FL
Expertise:Intermediate
Let me preface this review by saying that to others reading this review, this is probably not an accurate representation of most people's opinions. Then again, I am not like most people in that there are certain requirements of a phone that a device has to meet with me, or else it's not a workable situation.
I bought this phone about a week ago. The screen is incredible and amazing. And the phone is easily fast enough for me, no problem there. I use a phone for mostly calling and texting, and some light internet usage.
I am not a typical phone user whereas most people play games or watch movies on their phone I don't use a phone for those functions at all. I prefer to use my tablet for all of that.
This device takes incredible pics. Took a few just to see. Just wish that there was not so much garbage and bloatware loaded up on this phone, most of this I would never use.
After a few days of using this phone, I have decided to return it, based on a couple of key points of criteria:
First off, Battery Life. I already have a newer and smaller Galaxy that has poor battery life, and needs to be charged every day, even with light phone usage. Even though this Note is a little better with battery usage, it's not better by much, even with shutting down all the running applications, the battery still drains too fast.
2nd area of concern, is the port for the charger. for some reason, trying to plug the charger in is not nearly as easy as my current Galaxy. I have read several reviews where the charging port fails after a while, and I just didn't want to take the chance. Yes, I know, it's not really fair to criticize the phone if I have not had issues with something, but being that I have dealt with poorly designed phones before that have had charging ports that become defective, I just don't want to deal with this issue again.
I am returning the phone mostly because the phone is too large for me. I prefer a phone that fits into my pocket easily. And I thought if I put a case on this phone, which I was about to order the OtterBox case, then the phone would be even larger and more difficult to put into a front pocket, or take to the gym, or use in the car.
I also like to be able to hold a phone securely in one hand as I dial and text with my thumb. I have average sized hands. I just prefer something that I can maintain easier.
So why did I buy the phone? Incredible price, and that screen is so eye-catching! I realized after using this for a few days, I will go to a device with a smaller screen, probably 4.5 inches max or a little larger than that. Probably will buy the Samsung Galaxy Express prepaid phone from AT&T. Yes the Express won't be as good in several areas, such as memory, camera, and the screen is not HD, etc., but it's much more "Pocketable" as well as the smaller dimensions also make it easier to operate with just 1 hand. These large HD displays have a tendency to drain the battery too fast.
Yes, the review is not really a fair review. The Note is a great phone. Mostly I just need a smaller device that's easier to handle and to operate with 1 hand.
Pros: Bright display, Inexpensive, Realistic color
Cons: Too big, poor battery life, charging port is not designed well.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Still Running
on May 13, 2015
Posted by: TheJHump
from Indiana, USA
Expertise:Expert
I use this phone every once in awhile when I need to, and even after it being 3 years old, it still runs amazingly. Durable, old software can be updated with custom ROMs still, at the time of writing there are still 3 ROMs for android 5.1.1 that are regularly being updated. Stock software is great, too.
Pros: Bright display, Inexpensive, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US