Customer reviews from Newair
NewAir - 116-Bottle Dual Zone Built-in Wine Fridge with Quiet Operation and Beech Wood Shelves - Stainless steel
Average customer rating
4.5
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
50
4 Stars
9
3 Stars
5
2 Stars
1
1 Star
3
92%of customers recommend this product.
(
47 out of
51)
Customer Reviews for NewAir - 116-Bottle Dual Zone Built-in Wine Fridge with Quiet Operation and Beech Wood Shelves - Stainless steel
Customer Rating
3
Cheap shelving
on August 3, 2021
Posted by: Paul
from Bellemont AZ
Verified Purchase:No
Live the size and the dual control option. The only thing we are not pleased with is the flimsy shelves. We keep the bottles to the right and left because putting them in the middle makes the shelves bow.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: Flash's Dad
from Undisclosed
Verified Purchase:Yes
Been up and running for a week and all is well. Things were complicated by a couple errors/omissions in the owners manual, but great customer support by Christina got me through it.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the AWR-1160DB. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the AWR-1160DB. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
The perfect gift
on December 16, 2015
Posted by: Green Machine
from Coto de Caza, CA
Love the look of this unit, especially the gold LED lights that have 2 settings. The duel temperature is a important feature to me, I love my whites and he loves reds. The light wood shelving extends all the way so it's easy to grab bottles on the back row of the removable shelves. The 116 bottle capacity is a perfect size that also has room on the very top and the bottom shelf that can accommodate champagne size bottles. The stainless steel exterior blends perfect with the rest of our appliances and I like that the locking mechanism is at the bottom of the unit.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Quiet Wine Fridge and Great Customer Service.
on February 28, 2022
Posted by: Reed
from Bethesda, MD
Verified Purchase:No
This is a very quiet, beautiful high capacity wine fridge. It only makes a light humming sound. The dual zone is only a plus. It is great to keep many wine bottles cool or even store additional beverages to clear room in your refrigerator. The customer service is even better. We had an issue with our fridge staying cool. They were very quick to respond to my message, provided easy troubleshooting steps and provided a solution. It's nice to see a company standing by their product.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-1160DB. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-1160DB. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
wine
on January 6, 2016
Posted by: sam
from San Francisco
Silent, lots of room and great quality. Shelves are well made and hold lots of weight, 11 bottles each. Login it so far.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Worth the investment!
on December 18, 2015
Posted by: Chavez97
from Brea, CA
For those of us who simply can't afford a walk-in cooler, this unit is perfect (116 bottles capacity). I love the dual zone digital temperature controls, as well as, the integrated locking mechanism. The smoked tinted-glass door will definitely protect your wines from ultraviolet light. The wood racks slide right out to accommodate larger bottles. The gold LED lighting definitely gives it that extra touch of class. Not to mention, the reversible door, in-home delivery, and 1-year warranty. This unit is a must have for every home!!
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Beautiful to look at, fits my needs, and so quiet
on March 20, 2020
Posted by: jmc61
from Orange County, CA
Verified Purchase:Yes
I bought this unit to replace a used 32-bottle Cuisinart that was never quite right. The unit looks great in my common room, fits the bottles for the wines I like (~65 bottles so far), and runs very quietly. I am very happy with this purchase :)
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts AWR-1160DB about we are glad you enjoy using the unit. Your feedback is appreciated and will be forwarded to the right department. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts AWR-1160DB about we are glad you enjoy using the unit. Your feedback is appreciated and will be forwarded to the right department. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Brandon w
from LA CA
Verified Purchase:Yes
this unit holds my wine collection perfectly. cant wait to fill it up all the way!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair AWR-1160DB. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair AWR-1160DB. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair