Customer reviews from geappliances.com
GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - CleanSteel
Average customer rating
4.3
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
33
4 Stars
13
3 Stars
2
2 Stars
2
1 Star
3
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - CleanSteel
Customer Rating
1
Not worth the $$
on January 23, 2019
Posted by: Itsano
from Indianapolis
Bought this for a autism center. The water dispenser quit working, so the suggested fix was to add expensive heater that is installed on the water line (that was placed in a location where it freezes buy the manufacture). This still didn't stop the water line from freezing, so we are not being told to either purchase a VERY expensive door or unload all of the contents from both the freezer and the refrigerator and allow it to thaw for 2 days. We have clients with very specific diets and some with expensive food. Clearing all of this out every month is not an option and neither is replacing the extremely expensive door. Steer clear of this model.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Pretty but not perfect
on February 27, 2018
Posted by: Tee S
This came with our house. In 3 of the five years the icemaker spent work. The freezer thaws and leaks sometime.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy BRENDA@GE, GE_Appliances, March 5, 2018
Hello Tee S,
Thank you for providing feedback on your refrigerator. We truly regret your experience. Your comments are important to us and we have shared them with our product quality engineers.
Thank you for providing feedback on your refrigerator. We truly regret your experience. Your comments are important to us and we have shared them with our product quality engineers.
Written by a customer while visiting geappliances.com
Customer Rating
4
WATER DISPENSER, ICE DISPENSER
on November 19, 2017
Posted by: BETTEBOOP
from Baltimore, MD, United States
I HAVE PROBLEMS WITH SETTING THE DESIRED TEMPERATURE FOR FRIDGE AND FREEZER. THE NUMBERS DON'T MATCH UP WITH WHAT THE MANUAL SUGGESTS. SOMETIMES THERE IS A LOT OF ICE IN THE FREEZER. AND THE WATER DISPENSER DOESN'T WORK BECAUSE OF IT.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Overall good purchase
on July 21, 2017
Posted by: ShannonLynn
from Idaho
We bought this a few years back and have been pretty pleased with it. It keeps everything consistently cold, the ice maker works great and so does the water filter. My only issues are with the water/ice catch shelf and the bottom inner refrigerator light. The catch shelf is made of black plastic which tends to show water stains that are near impossible to remove over time. Inside the refrigerator, the light positioning & cover got in the way during use & dislodged ,making the light melt the plastic cover. I would rethink the design the location of that one and the upper light inside the freezer. None of that affects its functionality though, so I'm still pretty happy with it overall.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Water Dispenser won't work anymore!
on July 10, 2016
Posted by: 8racin29
from Waldorf, MD, United States
Loved the item when we first got this, however after about 2 years the water stopped working from the dispenser. We changed the filter, and defrosted the frozen line in the freezer door several times to the point that we have given up trying to even use it. I keep a jug of water inside the frig. Which is absolutely pointless to have the dispenser when it doesn't work. Have had two service technicians look at it and they can't fix it and I was told, "I had to live it" and I am very disappointed in this because I have always utilized GE appliances. Currently looking for a new replacement and guarantee won't be a GE
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
2
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Fridgerator. Had my last GE 27 Years
on December 3, 2015
Posted by: PLMCarter
from Advance, NC, United States
I bought this product a month ago and I love it. I like the controls for the temperture.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
new fridge
on July 27, 2015
Posted by: idiocy
from Bayonne, NJ, United States
Just got it, and it looks good. I expect it will work well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Good Value Priced Side by Side
on May 3, 2015
Posted by: TimHHI
from Hilton Head Island, SC, United States
Replacement for previous GE identical refrigerator with different model number that was discontinued for this model. The first lasted only 6 years; closed system (freon) failure, too costly to repair. The first model was extremely quiet, important since it is in a common area with Great Room. It worked flawlessly until the sudden failure. We decided to purchase the replacement model that had the exact dimensions so we knew it would fit perfectly in our cabinet. After install, the new model runs just as quietly and is functioning perfectly. The new model has one improved deep shelf on the refrigerator door that replaced a shallow one on the previous model. Other than that, all other features and dimensions are identical. We purchased a 4 year extended warranty and believe that we should get 10 years of reliable service out of this model.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com