Customer reviews from philips.com
Philips Norelco - PowerTouch Electric Shaver - Blue/Black
Average customer rating
3.8 out of 5
3.8
(166 Reviews)
Open Ratings Snapshot
Rating breakdown 166 reviews
5 Stars
69
4 Stars
47
3 Stars
21
2 Stars
11
1 Star
18
72%of customers recommend this product. 
(
113 out of 158
)
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Customer Reviews for Philips Norelco - PowerTouch Electric Shaver - Blue/Black
Customer Rating
5 out of 5
5
Great shaver
on October 7, 2012
Posted by: RETNAV
Verified Purchase:Yes
This is my first electric shaver so I wasn't sure of what to expect over a blade razor. This shaver does a pretty good job but not as close as a blade obviously, but close.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
Poor
on October 19, 2012
Posted by: ferdus
Gender:Male
Verified Purchase:Yes
I have had Norelco before and unfortunately,this model is not good and I would like to return it for one that shaves closer in shorter time.
Pros: great handling
Cons: does not shave closely and takes too long to get a
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
Product is missing the trimmer. More rubber used in switch a negative for last two Philips razors.
on October 19, 2012
Posted by: QCTom
Gender:Male
Verified Purchase:Yes
Shave is a quantum leap better that either of the two models previously owned, that were decidedly much more expensive.
I have apprehension with the amount of rubberized insert on this
model. My two previous Philips models only mode of failure was in
the rubberized switch area rendering the units unusable. The unit I am reviewing has extremely more rubber on and about the switch area again, to my chagrin.
Pros: great close shave, cleans up easily
Cons: rubber on unit is a concearn for its longevity
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
poor shaver
on August 20, 2013
Posted by: Rick71
Gender:Male
Does not shave close enough.It was not that expensive,so i would be afraid to buy a more expensive model
No, I would not recommend this to a friend.
Response from philips.comBy JAPhilips WebCare TeamSeptember 2, 2013
Hello,

Thankyou for your feedback and we understand that Philips shaver doesn't met your expectation.

In this regards kindly contact your local Philips Consumer Care on 1-866-800-9311 and can also use the Live Chat option on our support page.
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
The Philishave 5401 is a more convenient shaver
on September 18, 2013
Posted by: Kenwd
Gender:Male
My other shaver is a Philishave Model 5401. Although the PT1710 has a nice feature of being able to wash the shaving head it also has a serious inconvenience. The transformer is external and the cord is flimsy and kinky from being folded in shipping. It is awkward to pack for traveling.
The 5401 has a robust cord and an attached clipper.
Overall I prefer the 5401.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
good design, replacement blades overpriced
on September 15, 2013
Posted by: Colin001
Gender:Male
I like the product performance but replacement blades should not be priced as high or higher than original price paid for the machine.
Pros: good design
Cons: price of replacement blades
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
One most needed feature is missing
on September 15, 2013
Posted by: TYshaver
Gender:Male
Performance is good but side burn trimmer is missing that is one of the must have in my opinion
Pros: shaving is good
Cons: side burn trimmer is missing
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Model S3510/08 ComfortCut - Shaves Perfectly Fine
on May 8, 2020
Posted by: Express
Charged it up in a hour and started shaving on battery. Power seemed fine as it took down growth about 1/8”. Did not pull and first pass took down pretty much everything. Have been using a very old corded model for 30+ years which keeps on ticking. Never needed to change blades. Just cleaned and seems to self sharpen. Amazingly durable. Classic.
Did not want the new designs that has the skinny neck which might snap if dropped. So went the tried and true design. We did buy our son a similar model 10 years ago and that one still holds a charge fine. But went this time with the corded and cordless option - as have always preferred corded for longevity. When cordless became available initially the battery technology was terrible as ours died within a year. So have stayed with corded since. Chose this specific model as it still has the old design shape and still can use a cord. Once stock is sold out these options may no longer be available. So trying cordless again - as can always use corded if needed.
Shave quality for me is perfectly fine and close. But have always used Electric Shave and finished with a dab of Face Cream. Has worked a charm. No burn - no problems - ever. Have never needed to wet shave. So shave dry then clean out the chamber each time. Also clean blades as required.
Hopefully these newer Lithium batteries will last a long time. As the durability of the NiMH batteries was not in question. Problem though was the 8 hour charge time.
Written by a customer while visiting philips.com
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