Customer reviews from kitchenaid.com
KitchenAid - KitchenAid® F-Series 6-Quart Glass Bowl Accessory Bundle - KSMF6GB - White/Gray
Average customer rating
2.7
(14 Reviews)
Rating breakdown 14 reviews
5 Stars
4
4 Stars
0
3 Stars
2
2 Stars
4
1 Star
4
29%of customers recommend this product.
(
4 out of
14)
Customer Reviews for KitchenAid - KitchenAid® F-Series 6-Quart Glass Bowl Accessory Bundle - KSMF6GB - White/Gray
Customer Rating
3
Love the mixer but bowl has large lip chip
on September 20, 2019
Posted by: Susan1121
from Clearfield
Gender:Female
I purchased my mixer dreaming of making cookies for the rest of my life with this beautiful mixer. But I was attempting to adjust the bowl and a huge piece broke off the lip. I attempted to replace with a six quart metal bowl from kitchenaide but it really does not fit properly. After reading all the comments here, I am not alone. There really needs to be a replacement bowl for this series or should a glass bowl never been associated with this professional series unit. Kitchenaide please help here.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy saurbcl, KASA, September 23, 2019
Dear Susan1121,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Glass Mixing Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 224481994 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Glass Mixing Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 224481994 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Great, but...
on October 13, 2019
Posted by: MelissaInNC
from North Carolina
Gender:Female
This has been my primary mixer for years and I have only had glowing things to say. So easy to use, it is truly one of my most treasured kitchen appliances (and I’m a homeschooling mom of 4 - eating is 80% of what we do!). As others have experienced, my bowl recently chipped and can no longer be used. KitchenAid: how can you possibly sell this device without making suitable replacement parts available at a reasonable price?! Do the right thing and allow your customers to get what they need.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy saurbcl, KASA, October 14, 2019
Dear MelissaInNC,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 6 Quart Glass Mixing Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 225204867 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 6 Quart Glass Mixing Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 225204867 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Flawed Glass Bowl Design - Great Mixer though
on December 28, 2019
Posted by: Ammerman85
from Alexandria, KY
I had this mixer for all of a few months when the bowl cracked, all the way down. I’ve been trying to find the bowl available and in stock when I have the $$$ to throw at it. It’s super pricey and I can’t find a metal option as a replacement. I would rather not have another glass one break as others have done. My nice mixer now is junk and I find myself not making certain recipes now because the thing is broken. I always hand washed it. Never put it in any excess heat or even cold. And I’m just a casual cook/baker so it wasn’t worn out. This is a bad design in the least. And to not offer a reasonable replacement is ridiculous. I wish I had known this happened before I made the investment in the mixer.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy saurbcl, KASA, December 30, 2019
Dear Ammerman85,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 6 Quart Glass Mixing Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 227790251 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 6 Quart Glass Mixing Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 227790251 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting kitchenaid.com
Customer Rating
2
I’m frustrated
on September 21, 2020
Posted by: Maia
from Stamford, Connecticut
Well seems like I’m having the same trouble as everyone else. Having a kitchen aid mixer was one of my dreams that came true when my husband gifted me for our new kitchen. Last night the glass bowl chipped and it had little pieces of glass all over the place.
First, I thought this glass would be harder to brake. Second I thought it was tempered glass and wouldn’t turn into little pieces if it brakes.
I’m super disappointed and sad at the same time. I couldn’t find a replacement for the bowl and now I’ll have it sitting in the kitchen. It’s like my dream become into a nightmare.
I also had the problem that the tools would never reach the bottom of the bowl and surely it was what lead the bowl to brake because I need to do some tricks to make it work. Yesterday was my baby 8 months birthday and I was making some fresh whip cream for him when the incident happened. What a bad memory to give to a mom kitchen aid... I would not recommend this mixer to anyone. I’m super frustrated on this brand.
First, I thought this glass would be harder to brake. Second I thought it was tempered glass and wouldn’t turn into little pieces if it brakes.
I’m super disappointed and sad at the same time. I couldn’t find a replacement for the bowl and now I’ll have it sitting in the kitchen. It’s like my dream become into a nightmare.
I also had the problem that the tools would never reach the bottom of the bowl and surely it was what lead the bowl to brake because I need to do some tricks to make it work. Yesterday was my baby 8 months birthday and I was making some fresh whip cream for him when the incident happened. What a bad memory to give to a mom kitchen aid... I would not recommend this mixer to anyone. I’m super frustrated on this brand.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Consumer Affairs, September 25, 2020
Hi Maia,
Thank you for providing feedback on your glass mixing bowl. We are sorry to learn you have experienced this issue with it breaking. Please contact KitchenAid directly at 1-800-541-6390 for further assistance!
Thank you for providing feedback on your glass mixing bowl. We are sorry to learn you have experienced this issue with it breaking. Please contact KitchenAid directly at 1-800-541-6390 for further assistance!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Disappointed with Glass Bowl
on April 11, 2022
Posted by: Baker23
from Arkansas
I bought my 6 quart stand mixer in December 2016 and used it for about a year and a half until the glass bowl got a small chip on the inside from the attachments hitting against the glass. Although it is a small chip, I could not risk using it any further in fear of possible other chips that might contaminate my food items. It has been sitting on my counter since then looking pretty since I could not use it. I bought a had mixer in the interim, but now I need a sturdy stand mixer again to accommodate my baking needs. I was hoping to find a comparable stainless steel bowl for the mixer but there is none available, and in researching bowls, saw that others were having similar problems with glass bowls! I agree with other customers in this thread in that Kitchenaid should offer replacement glass bowls or at least at a discount, as they are very expensive to replace, especially when the fault is not that of the customer. The performance of the mixer is excellent. However, the bowl is a disappointment.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Grosska, KASA, April 12, 2022
Dear Baker23,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Glass Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 256486507 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Glass Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 256486507 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Quality
on July 22, 2022
Posted by: kitchenaid55
from mississippi
[This review was collected as part of a promotion.] Bowl is high quality and elegant. Worthy of kitchenaid brand.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com