Customer reviews from frigidaire.com
Frigidaire - 27" Built-In Double Electric Wall Oven
Average customer rating
4 out of 5
4
(40 Reviews)
Open Ratings Snapshot
Rating breakdown 40 reviews
5 Stars
19
4 Stars
12
3 Stars
2
2 Stars
3
1 Star
4
82%of customers recommend this product. 
(
32 out of 39
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 27" Built-In Double Electric Wall Oven
Customer Rating
1 out of 5
1
Glass Shattered
on October 24, 2015
Posted by: TinaFT
from Hickory Creek, TX, United States
I bought this unit 2 years ago and today during a self cleaning the glass shattered.
Very disappointing as it is only used 2-3 times per week.
I would add a photo but the option is not working.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick Online Outreach RepresentativeDecember 3, 2015
Hi, TinaFT! Thank you for taking a moment to share your thoughts and concerns on our Frigidaire Double Wall Oven. As with most brand appliances, glass used in your oven door is tempered to withstand higher temperatures and higher pressure than enameled glass; however, the tempering process does not make this glass unbreakable. Oven door breakage within the first year of purchase is typically due to thermal heat. If your oven door cracks at a point beyond the first year, then the cause is not from the manufacturing process and likely from an incident leading to breakage. This may not be apparent at the time, but breakage can still occur as damage may not be visible for a few months. Please contact us directly for any further questions or concerns. Thanks again, for choosing the Frigidaire Brand family. –Kindly, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Looks Great!
on July 24, 2015
Posted by: Bandit
from Indiana, United States
I bought this oven a few months ago, I am very pleased with the overall appearance. I did have a loud noise when broiling, after calling Frigidaire a repairman came out and replaced the fans. I am now enjoying a quiet and we'll functioning oven. It does take a while to preheat. Even after it says it is preheated it usually needs about 10 more minutes to truly be at temperature.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1 out of 5
1
horrible
on September 15, 2016
Posted by: cmgb
from Gulf Breeze, FL, United States
The top oven blows out an extreme amount of hot air
No, I would not recommend this to a friend.
Response from frigidaire.comBy RuthOnline Outreach SpecialistSeptember 23, 2016
Hey cmgb, I can tell how frustrated you are with the wall oven. It does appear that your wall oven is operating as designed. The oven vent is located under the control panel. When the oven is on, warm air passes through this vent. This venting is necessary for proper air circulation in the oven and good baking results. Steam or moisture may appear near the oven vent, this is normal. Do not block oven vent. Sincerely, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
2 out of 5
2
Did not Work Properly out of the Box
on October 15, 2014
Posted by: Geoff`
I was psyched to finally have this installed. Very cool electronics with lots of useful options. Could have gotten a five star rating. BUT, it did not work properly...the temperature did not stay up. After waiting a few weeks for two service calls, it is finally working properly, I think.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1 out of 5
1
Disappointed
on July 28, 2016
Posted by: BRB53
from Washington, United States
Used it twice and all ceramic finish inside one of the ovens cracked all up and the bottom coming off like shedded glass. Thank God it is under warranty. Hoping the replacement will be better! Get the warranty!
Response from frigidaire.comBy AnnaOnline Outreach SpecialistAugust 4, 2016
Hi BRB53. Thank you for taking the time to leave comments on your experience. We certainly apologize for the inconvenience you have endured. Please contact us directly should you have any additional questions or concerns. Kindest Regards, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great product, well worth the money
on November 9, 2016
Posted by: Matt3502
from Fairfield County, CT, United States
[This review was collected as part of a promotion.] I bought this because of the super high ratings from a consumer agency. They gave it five stars but i think it deserves more! Superior cooking and features. Yo cannot go wrong with this product. Frigidaire will be my first choice as I replace other appliances.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
I love my new ovens!!
on November 10, 2016
Posted by: RenoRebecca
from Reno, NV, United States
[This review was collected as part of a promotion.] I didn't realize how much better life would be with my new ovens! They are so much quieter than my old ovens. I don't even hear them. A nice surprise was they are bigger too making items like pizzas easier to bake. The best part? They are absolutely gorgeous and make my kitchen look new and modern!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2 out of 5
2
Loud and slow
on January 28, 2017
Posted by: psutherland
from San Jose, CA, United States
This oven takes a long time to come up to temperature but reports too early that it has preheated properly. It bakes unevenly and unless it is preheated for 45-60 minutes (long after it has reported it is at the right temperature) cook times will be significantly longer than they should be. I've had more trouble with this oven than with any other oven in my 20+ years of baking. Additionally, this oven has the loudest and most obtrusive fan noise and it continues long after the oven is turned off.
No, I would not recommend this to a friend.
Response from frigidaire.comBy RuthOnline Outreach SpecialistJanuary 31, 2017
Hey psutherland, if you think the oven is too hot or too cool, the temperature in the oven can be adjusted (page 10 in your Owner’s Manual). The cooling fan will continue to run until the oven has cooled down to safeguard the electronic controls. Should you need any assistance, please reconnect with us directly by calling Mon-Fri, 8a-8p EST or Saturday 9a-6p @ 877-435-3287. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
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