Customer reviews from geappliances.com
Precision Cooking Probe for Select GE Induction Cooktops - Red/Black/Gray
Average customer rating
2.3
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
1
4 Stars
2
3 Stars
1
2 Stars
2
1 Star
5
50%of customers recommend this product.
(
3 out of
6)
Customer Reviews for Precision Cooking Probe for Select GE Induction Cooktops - Red/Black/Gray
Customer Rating
2
Hard to pair, then works fine
on November 11, 2025
Posted by: DMinPA
[This review was collected as part of a promotion.] I have a terrible time paring this with the range. I have to re-pair each time. That said, once it is connected it works just fine.
Response from geappliances.comBy Adrian, GE_Appliances, November 11, 2025
If you continue to have issues with pairing this probe, please call the GE Appliances Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday 9am - 3pm ET, or email connected@help.geappliances.com
Written by a customer while visiting geappliances.com
Customer Rating
1
Useless
on April 3, 2024
Posted by: Nurse Mai
I could never get this to work with my Cafe smart range. I wasted money on this thing. It doesn’t even charge. It’s been sitting in my kitchen cabinet collecting dust for four years now.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin, GE_Appliances, April 3, 2024
The probe uses Bluetooth technology to communicate directly with the cooktop to maintain the temperature you set between 100-200 degrees F. We want to assist you further so you can utilize the probe, so an agent is going to be reaching out to you directly via email to gather some information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Not worth the time it takes to get working.
on July 24, 2023
Posted by: xxSTEVExx
I find this product too much trouble to use. The one button one indicator interface is lousy. I have had this for over a year and quit using it last winter. My old method with my digital cooking thermometer is easier. I have to charge this every time I want to use it since there is no charge indicator. Getting it 'connected' to the Cafe Induction stove is flakey at best. It typically takes 3-5 attempts to get it working. When I plug it in to charge nothing happens; no confirmation that charging is in process or it is fully charged. This design is typical for the GE Cafe Induction cooktop JUNK. They are very pretty but not very useful or practical for cooking.
Response from geappliances.comBy Devin@GEA, GE_Appliances, July 25, 2023
Good afternoon,
We appreciate you taking the time to leave a review on your precision cooking probe accessory. We are sorry to hear that you find the cooking probe to be too difficult and too much trouble to use. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience an appliance or part has to offer.
Thank you for your feedback!
-Devin@GEA
We appreciate you taking the time to leave a review on your precision cooking probe accessory. We are sorry to hear that you find the cooking probe to be too difficult and too much trouble to use. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience an appliance or part has to offer.
Thank you for your feedback!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Same issue here, no manual available
on February 12, 2023
Posted by: JoseCaro
from Massachusetts
Impossible connecting prove to smart hq. Trying to connect to ge cafe induction stoce
Response from geappliances.comBy GE_Appliances, February 14, 2023
We appreciate you taking the time to leave us feedback, but we’re sorry to hear that you’ve had so much trouble connecting the probe with smart HQ. We know it’s incredibly frustrating when something is harder to find than it should be, especially when you need it to properly use an appliance or accessory. You can find the Owner’s manual linked below, as well as a cooking guide for use with your probe.
Owner’s manual:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80774.pdf&_ga=2.264441423.1389613582.1675091348-482812910.1673628115
Cooking guide:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11037.pdf&_ga=2.264441423.1389613582.1675091348-482812910.1673628115
Thank you again for taking the time to share your experience, it’s honest feedback like this that helps us improve. Best regards.
-Charlie@GEA
Owner’s manual:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80774.pdf&_ga=2.264441423.1389613582.1675091348-482812910.1673628115
Cooking guide:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11037.pdf&_ga=2.264441423.1389613582.1675091348-482812910.1673628115
Thank you again for taking the time to share your experience, it’s honest feedback like this that helps us improve. Best regards.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Same problem as everyone else
on January 28, 2023
Posted by: Vadav
Just like everyone else I need a link to JXPROBE1 instructions. Please email and post link on this site.
Response from geappliances.comBy Tierra@GEA, GE Appliances, January 30, 2023
Hi,
Thank you for choosing GE Appliances.
A link has been sent to your email for the manual.
We appreciate you connecting. Have a great day. - Tierra@GEA
Thank you for choosing GE Appliances.
A link has been sent to your email for the manual.
We appreciate you connecting. Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Unable to access manual online
on January 28, 2023
Posted by: karenbaker828
from New York
I texted the part # to the number provided and all I received back was a message that says, "Thank you for your message. This is an unmonitored account. Please contact us directly if you have any questions." Very frustrating. Can you please email me the manual as you have apparently done for other frustrated users? Thank you.
Response from geappliances.comBy MichaelBatGEA, GE_Appliances, January 30, 2023
Hello,
We appreciate you taking the time to leave us feedback, but we’re sorry to hear that you’ve had so much trouble getting the manuals for your probe. We know it’s incredibly frustrating when something is harder to find than it should be, especially when you need it to properly use an appliance or accessory. You can find the Owner’s manual linked below, as well as a cooking guide for use with your probe.
Owner’s manual:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80774.pdf&_ga=2.264441423.1389613582.1675091348-482812910.1673628115
Cooking guide:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11037.pdf&_ga=2.264441423.1389613582.1675091348-482812910.1673628115
Thank you again for taking the time to share your experience, it’s honest feedback like this that helps us improve. Best regards. -MichaelB@GEA
We appreciate you taking the time to leave us feedback, but we’re sorry to hear that you’ve had so much trouble getting the manuals for your probe. We know it’s incredibly frustrating when something is harder to find than it should be, especially when you need it to properly use an appliance or accessory. You can find the Owner’s manual linked below, as well as a cooking guide for use with your probe.
Owner’s manual:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80774.pdf&_ga=2.264441423.1389613582.1675091348-482812910.1673628115
Cooking guide:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11037.pdf&_ga=2.264441423.1389613582.1675091348-482812910.1673628115
Thank you again for taking the time to share your experience, it’s honest feedback like this that helps us improve. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Works great for Sous Vide as intended
on May 26, 2020
Posted by: Rhawn
from Canada
Since this is a Sous Vide device and not a thermometer for all cooking it is worthy of the stars. It would be incredible if it could be used for all cooking (candy making, deep frying etc) I am not sure why the limited temperature range. It was seemless to connect to my GE Cafe range via bluetooth. The biggest fault of this device is the battery does not last as long as advertised. Twice now I have tried to do a 24 hour sous vide and have had to charge it during the process which means I now manually have to monitor the temp of the water while it charges. It does not appear that you can charge it while its cooking. And why no battery indicator light?? It has an LED display - put it to use. Or, since you can use the app to control the device add an alarm in there. I was fortunate to have caught it just as it was shutting off, if it had happened in the middle of the night my dinner would have been ruined. However, it has kept the water temp at what I had set it to and it is awesome to have this feature with my range. I hope more accessories come out similar to this.
I would recommend this to a friend!
Performance
3
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Very useful feature
on September 24, 2019
Posted by: SousVideDeb
from Hill country, Texas
As an avid sous-vider for the last 10 years or so, having that capability on one of the burners of my 36" Monogram cooktop was a huge factor in my decision to purchase. I've previously used the Anova Culinary Sous Vide cooker with great results.
There is a bit of a learning curve to using this apparatus - it takes a while to figure out how long to hold down the button on the probe, and how long to hold down the burner on/off switch. Soon you learn to listen for the unique tone that means the two are communicating. You of course must use an induction compatible pot for your cooking. At first I didn't quite trust it's ability to hold the temperature precisely, but after checking multiple times over multiple temps and dishes with my theraworks thermometer, I can say that it does consistently hold the temp within a degree or two, which is close enough for my needs. Pretty amazing that it can hold temp without a water circulator. Props to GE on figuring this out. The magnetic clip on probe is very simple to use on any pot and super easy to clean - a big plus.
My only knock on this system is that you cannot set a timer to turn it off after a set amount of time - and I assume the low battery indicator only shows when it's almost out of power - a battery level indicator that shows 90%, 75%, etc.... would be helpful. Also on my wish list is that it could somehow circulate the water bath. Hence the 4 stars rather than 5.
I would recommend this to a friend!
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com