Customer reviews from hp.com
HP - 564 Ink Cartridge - Yellow
Average customer rating
4.1
(6,568 Reviews)
Rating breakdown 6,568 reviews
5 Stars
4,400
4 Stars
674
3 Stars
382
2 Stars
247
1 Star
865
82%of customers recommend this product.
(
3,170 out of
3,872)
Customer Reviews for HP - 564 Ink Cartridge - Yellow
Posted by: ClaudiaM
from Medford, OR
Verified Purchase:Yes
Only way I buy my ink cartidges. Please continue selling the bundles.
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com
Posted by: ClaudiaM
from Medford, OR
Verified Purchase:Yes
Only way I buy my printer ink cartridges. Please keep the bundles coming.
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com
Posted by: TVitolo
from New york, NY
Verified Purchase:Yes
Ink doesn't seem new, copies are skipping text. Its like a never changed ink cartridges.
Maybe ink expired?
Maybe ink expired?
No, I would not recommend this to a friend.
Performance
1
Response from hp.comBy Mary Chris, HP Care, October 19, 2021
Hi,
I regret the inconvenience for you, but it is not likely that the cartridges are at fault.
It is probable that the printhead inkjets are clogged. There is a cleaning routine available from the printer's menu that you can use to clear out the inkjets. The routine might need to be run more than once to clean out the clogs completely and get the ink flowing freely again.
This sort of thing can happen when the printer is turned off without using the power button. While it is a good idea to shut the printer down between uses, it is very important to always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the printhead inside the printer is protected from excessive drying which leads to clogging of its tiny inkjet nozzles.
Mary Chris
HP Care
hp.com/support
I regret the inconvenience for you, but it is not likely that the cartridges are at fault.
It is probable that the printhead inkjets are clogged. There is a cleaning routine available from the printer's menu that you can use to clear out the inkjets. The routine might need to be run more than once to clean out the clogs completely and get the ink flowing freely again.
This sort of thing can happen when the printer is turned off without using the power button. While it is a good idea to shut the printer down between uses, it is very important to always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the printhead inside the printer is protected from excessive drying which leads to clogging of its tiny inkjet nozzles.
Mary Chris
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: TVitolo
Verified Purchase:Yes
Is this used ink? Copies are not clear and sharp. Very disappointing.
Performance
1
Response from hp.comBy Mary Chris, HP Care, October 19, 2021
Hi,
I regret the inconvenience for you, but it is not likely that the cartridge is at fault.
It is probable that the printhead inkjets are clogged. There is a cleaning routine available from the printer's menu that you can use to clear out the inkjets. The routine might need to be run more than once to clean out the clogs completely and get the ink flowing freely again.
This sort of thing can happen when the printer is turned off without using the power button. While it is a good idea to shut the printer down between uses, it is very important to always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the printhead inside the printer is protected from excessive drying which leads to clogging of its tiny inkjet nozzles.
Mary Chris
HP Care
hp.com/support
I regret the inconvenience for you, but it is not likely that the cartridge is at fault.
It is probable that the printhead inkjets are clogged. There is a cleaning routine available from the printer's menu that you can use to clear out the inkjets. The routine might need to be run more than once to clean out the clogs completely and get the ink flowing freely again.
This sort of thing can happen when the printer is turned off without using the power button. While it is a good idea to shut the printer down between uses, it is very important to always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the printhead inside the printer is protected from excessive drying which leads to clogging of its tiny inkjet nozzles.
Mary Chris
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Nal32
from Los Angeles, CA
Verified Purchase:Yes
I am happy with my product because the color does not leave smudges on the paper.
I would recommend this to a friend!
Features
3
Performance
5
Written by a customer while visiting hp.com
Posted by: Tammy11
from Coal Valley, IL
Verified Purchase:Yes
So far I am happy with this printer. It does everything I need it to do.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: WA Martin
from NE WA
Verified Purchase:Yes
It annoys me that my printer quits printing correctly when the photo black gets so old get hasn’t been used but what is one to do without buying a new printer.
Written by a customer while visiting hp.com
Posted by: EJ58
from Upstate NY
Verified Purchase:Yes
Easy transaction, quick delivery. HP always dependable.
I would recommend this to a friend!
Features
5
Written by a customer while visiting hp.com