Customer reviews from hp.com
HP - 564 Ink Cartridge - Yellow
Average customer rating
4.1
(6,568 Reviews)
Rating breakdown 6,568 reviews
5 Stars
4,400
4 Stars
674
3 Stars
382
2 Stars
247
1 Star
865
82%of customers recommend this product.
(
3,170 out of
3,872)
Customer Reviews for HP - 564 Ink Cartridge - Yellow
Posted by: My 2 Has
from Montauk, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Blue is the second most used color. It runs out often
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: TeresaM
from Raleigh NC
Verified Purchase:Yes
I purchased the ink sadly the printer stopped working- never got to use the ink cartridge. I purchased a new printer just not HP.
No, I would not recommend this to a friend.
Performance
2
Written by a customer while visiting hp.com
Posted by: retired old lady
from Minnesota
Verified Purchase:Yes
[This review was collected as part of a promotion.] The cartridges came to me as
good as I would expect them to be
good as I would expect them to be
Written by a customer while visiting hp.com
Posted by: retired old lady
Verified Purchase:Yes
[This review was collected as part of a promotion.] The cartridges came to me in as good of condition as I would have expected
Written by a customer while visiting hp.com
Posted by: Ally O
from Mass
Verified Purchase:Yes
This is the same size as the XL so it doesn't fit in the smaller spot and without that, I can't print.
No, I would not recommend this to a friend.
Features
1
Response from hp.comBy Mary, HP Care, January 27, 2021
Hi Ally,
I'm sorry for the confusion and that the cartridge wasn't what you expected. It is still a correct cartridge for your printer, just not the Photo one you wanted. It should fit into the slot for the black cartridge.
A few years ago, HP found that customers were sometimes mistaking the cartridges labeled 'Photo Black' for the regular black cartridges. Because of that, HP renamed the cartridges 'Photo' rather than 'Photo Black'. Here is a link to some online information about the renaming: support.hp.com/us-en/document/c01839024
Mary Chris
HP Care
hp.com/support
I'm sorry for the confusion and that the cartridge wasn't what you expected. It is still a correct cartridge for your printer, just not the Photo one you wanted. It should fit into the slot for the black cartridge.
A few years ago, HP found that customers were sometimes mistaking the cartridges labeled 'Photo Black' for the regular black cartridges. Because of that, HP renamed the cartridges 'Photo' rather than 'Photo Black'. Here is a link to some online information about the renaming: support.hp.com/us-en/document/c01839024
Mary Chris
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: fishmonger45
from Cleveland,OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] My local Office supply store left me high & dry again. HP had my ink in a variety of sizes I didn't ever know existed.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Team 2 much
from Virginia
Verified Purchase:Yes
Works great, price was great for two cartridges. I wish the color came the same
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Anonymous
from Albuquerque
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had several lengthy documents I had to get out and printer needled the cstridge. Ordered online, got it in 2 days, and got me daughter's apsrtment set up before she arrived in Orlando. Thank you.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com