The ink is just fine. Wish the different cartridges of black photo and black regular were easier to know which one is which. The size is different but there is nothing stating which cartridge the printer needs. I now have 3 regular blacks (black circle on box) because of trying to get the black (butterfly emblem on box) cartridge.
I bought all brand new ink and it's not working when I need it to.
No, I would not recommend this to a friend.
Response from hp.comBy Mary, HP Care, December 9, 2020
Hi,
I am sorry that the cartridge isn't working. I can understand if you are not happy, but rest assured that we take your feedback very seriously.
Please consider returning it to us. Step-by-step instructions for completing the return and exchange process is covered at: store.hp.com/us/en/cv/returnsandexchanges
I just ordered the tri colored ink cartridges. Just installed last week and they must be old.My black was recently purchased. Still will not print anything.I think they need to be replaced.This is the only place I buy ink cartridges and it’s the first time I’ve had this problem!