Customer reviews from hp.com
HP - 564 Ink Cartridge - Yellow
Average customer rating
4.1
(6,568 Reviews)
Rating breakdown 6,568 reviews
5 Stars
4,400
4 Stars
674
3 Stars
382
2 Stars
247
1 Star
865
82%of customers recommend this product.
(
3,170 out of
3,872)
Customer Reviews for HP - 564 Ink Cartridge - Yellow
Posted by: Noni loves cats
from Los Angeles CA
Verified Purchase:Yes
Would like to have XL capacity with black photo cartridge available.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Clermont Ga.
Verified Purchase:Yes
Just installed ink in closed pouch but is As is dried up
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, November 5, 2020
Hi Steve,
I was unhappy to learn that you did not have a good experience. However, if the ink level indicates there is ink in the cartridge, you probably need to use the cleaning routine from the printer menu to clean the printhead.
If there is no ink, please consider returning it to us. Step-by-step instructions for completing the return and exchange process is covered at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I was unhappy to learn that you did not have a good experience. However, if the ink level indicates there is ink in the cartridge, you probably need to use the cleaning routine from the printer menu to clean the printhead.
If there is no ink, please consider returning it to us. Step-by-step instructions for completing the return and exchange process is covered at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Mpal
Verified Purchase:Yes
When I installed my cartridge it said it was a counterfit.
Performance
3
Written by a customer while visiting hp.com
Customer Rating
5
It's about the 2 ink cartridges I recently ordered
on November 4, 2020
Posted by: Nana Banana
Verified Purchase:Yes
Delivered on time and in perfect condition. What else could I ask for?
Written by a customer while visiting hp.com
Posted by: Macj
Verified Purchase:Yes
I just bought them and first use my printer saying ink drying
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, November 5, 2020
Hi,
I was unhappy to learn that you did not have a good experience. However, it does not appear that this is a cartridge-related issue
Depending on your operating system and the app you are using to send the printout, the message can probably be controlled using the advanced printing option settings.
Mary
HP Care
hp.com/support
I was unhappy to learn that you did not have a good experience. However, it does not appear that this is a cartridge-related issue
Depending on your operating system and the app you are using to send the printout, the message can probably be controlled using the advanced printing option settings.
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Mosiemac
Verified Purchase:Yes
I replaced the ink in my printer, and it still doesn't print. The only color working is blue. The other three aren't registering at all. I've tried taking it out and putting it back in again...nothing seems to work.
Written by a customer while visiting hp.com
Posted by: New Jersey Girl
from NJ
Verified Purchase:Yes
All HP cartridges are super efficient, works to the last drop. The colors are bright and dry immediately !!!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Tonytony
Verified Purchase:Yes
The cartridge is not working. Dry ink. Not going going on paper.
No, I would not recommend this to a friend.
Performance
1
Written by a customer while visiting hp.com