Customer reviews from hp.com
HP - 564 Ink Cartridge - Yellow
Average customer rating
4.1
(6,568 Reviews)
Rating breakdown 6,568 reviews
5 Stars
4,400
4 Stars
674
3 Stars
382
2 Stars
247
1 Star
865
82%of customers recommend this product.
(
3,170 out of
3,872)
Customer Reviews for HP - 564 Ink Cartridge - Yellow
Posted by: Dr TLC
from Kansas
Verified Purchase:Yes
I had an HP printer I bought and wanted to see if it worked after not using it for a few months. The cartridges gave the printer new life and have worked well.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: GRAM 45
from In heart of WI
Verified Purchase:Yes
The first of the cartridges is in the printer and it prints with gaps of white. Have tried reinstalling it twice. Directions do not include troubleshooting. This is not the first purchase or install. Have had HP printer for a few years.
No, I would not recommend this to a friend.
Response from hp.comBy Mary, HP Care, September 30, 2020
Hello Gram,
While it is great that you got the order in a timely manner, I'm so sorry that you had troubles with the first cartridge.
Usually printing problems like that are due to clogs in the printhead, not something wrong with the cartridge itself. You can run the cleaning routine from the printer's menu to clear out the clogs. It might need to be run more than once if the inkjets are badly clogged.
If it does appear to be the cartridge, step-by-step instructions for completing the return and exchange process is covered at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
While it is great that you got the order in a timely manner, I'm so sorry that you had troubles with the first cartridge.
Usually printing problems like that are due to clogs in the printhead, not something wrong with the cartridge itself. You can run the cleaning routine from the printer's menu to clear out the clogs. It might need to be run more than once if the inkjets are badly clogged.
If it does appear to be the cartridge, step-by-step instructions for completing the return and exchange process is covered at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Customer Rating
3
Prints great, should come with other cartridges
on September 28, 2020
Posted by: will2367
from Michigan
Verified Purchase:Yes
This print cartridge is necessary if you have a 5 cartridge photosmart printer, but isn’t included in any print cartridge packages. It must be bought separately for the printer to print in both black and white and color. It should come with print cartridge packages. I don’t know why they make you buy it separately.
I would recommend this to a friend!
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: CarlGary
from Yes
Verified Purchase:Yes
Exactly what I wanted when I ordered it. 10 more characters
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Weinie
from Oshkosh, WI
Verified Purchase:Yes
I just put in the four ink cartridges and the black ink doesn't print at all. Very disappointed.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Onedra47
from Fort Worth, TX
Verified Purchase:Yes
This ink is the very best. I will always buy their product. I have tried others, but HP is the best ink.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: KLWintheBurg
from Pittsburgh, PA
Verified Purchase:Yes
I would have not other ink cartridges thank HP in my printer.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: auntiem
from Santa Rosa, CA
Verified Purchase:Yes
Never disappointed in the quality of this product.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com