Customer reviews from hp.com
HP - 564 Ink Cartridge - Yellow
Average customer rating
4.1
(6,568 Reviews)
Rating breakdown 6,568 reviews
5 Stars
4,400
4 Stars
674
3 Stars
382
2 Stars
247
1 Star
865
82%of customers recommend this product.
(
3,170 out of
3,872)
Customer Reviews for HP - 564 Ink Cartridge - Yellow
Posted by: Ijvy
from Framingham
Verified Purchase:Yes
Too expensive. Doesn't last. I'll be lucky to get 50 copies
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Dean74
from San Marcos, Ca
Verified Purchase:Yes
All cartridges dry up too fast way too fast!!!!!!!
No, I would not recommend this to a friend.
Performance
1
Response from hp.comBy Mary, HP Care, August 14, 2020
Hello Dean
I am sorry that the cartridges seem to dry up too fast. I can understand if you are disappointed.
The usage usually determines how long a cartridge lasts. High-density prints (such as images and graphs) will run the cartridge out faster.
Here are some things that might help you get savings:
- Most people have found that the XL version of the cartridges are a much better value
- Make use of the printer's draft mode whenever possible, to help stretch out the ink
- Turn off the printer between uses; however, always use the printer's power button to shut it off. That gives it time to get into a position that protects the cartridges from drying and helps keep the printhead from clogging up.
If it appears that poor performance is due to a defect, the return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I am sorry that the cartridges seem to dry up too fast. I can understand if you are disappointed.
The usage usually determines how long a cartridge lasts. High-density prints (such as images and graphs) will run the cartridge out faster.
Here are some things that might help you get savings:
- Most people have found that the XL version of the cartridges are a much better value
- Make use of the printer's draft mode whenever possible, to help stretch out the ink
- Turn off the printer between uses; however, always use the printer's power button to shut it off. That gives it time to get into a position that protects the cartridges from drying and helps keep the printhead from clogging up.
If it appears that poor performance is due to a defect, the return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Anonymous
from Washington State
Verified Purchase:Yes
I wish I had a counter to see how many photos I really get from these color cartridges. Cyan has a half shorter life than the other colors.
No, I would not recommend this to a friend.
Features
2
Performance
3
Written by a customer while visiting hp.com
Posted by: Halina
from Ventura, Ca
Verified Purchase:Yes
I bought about 2 weeks ago and I did not use color my ink magenta and yellow is half fill up
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Senol47
from Paramus NJ
Verified Purchase:Yes
Ink won't last more than 60 - 70 pages for simple letter printing
No, I would not recommend this to a friend.
Features
2
Performance
3
Written by a customer while visiting hp.com
Posted by: Anita H
from Friendship, TN
Verified Purchase:Yes
I don't like windows 10. A lot of the software I have will not work on it. I would have liked to have more of an owners manual on this product. I don't understand about the battery on the mouse or keyboard. I discovered how to turn off the mouse but not the keyboard. I guess when you turn off the com, that the keyboard shuts down too. I have tried to install an older printer to this windows 10 and I can't because it is older. I had to go on line to install another printer I have. I have the software for both printers.
The cartridge that I got from you worked on the printer. I could find it in the store. I bought a 564 but it was not the right one. I had to go on line to find the black ink for this printer. I could find all the other colors but not the black. The 564 is very confusing about which one fits. You need to change some #s to make it easier for your customers to get the right one. Now I have a 564 that won't fit. When you buy a printer( I have bought 5 of your printers) the cartridge only last a short time. As the printer gets older it is just easier to but a new printer because the cost of the cartridge for older printers you can't find or the price is so high. I like your printers a lot. I like my new computer and I like my laptop that are all HP products. But you need to make them more user friendly and now put owners manual in all of them. I don't want to go on line to get this information. I am an older person and I need the manual to read and understand . Your customers are not all young and teck smart.
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: Fill It Up
from Brooklyn, NY
Verified Purchase:Yes
Although I like HP All - In - One Printers, they go through ink cartridges fast. I don't use my printer everyday but I'm ordering cartridges to often.
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: Phyllis D
from Oregon
Verified Purchase:Yes
Less ink because I do not print a lot.Doesn't have a chance to dry out
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com