I bought HP 564XL High Yield Photo Original Ink Cartridge, CB322WN#140. My printer thanked me for using a real HP product and didn't yell at me for using something else. I hit print, and what I want is printed (it's a miracle!).
I only use HP printer ink and this 3-pack Cyan/Magenta/Yellow Original Ink Cartridges has been hard to find locally. So I was delighted to acquire the item online.
After installing the 564 cartridge, no ink when printing.
No, I would not recommend this to a friend.
Features
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Performance
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Response from hp.comBy Mary, HP Care, July 15, 2020
Hello,
I'm sorry that you didn't have a good experience with the cartridge. I can understand if you are unhappy.
It is possible that the printhead inside the printer is clogged and not letting the ink pass through it onto the paper. You can use the automatic cleaning option from the printer's menu to help get rid of the clogs.
If that does not work, and it appears that the cartridge is faulty, please return it. Our return process is covered, step-by-step at: store.hp.com/us/en/cv/returnsandexchanges
The package was delivered crushed. The outside and even the cartridges inside. I have photos but don’t know how to send them to HP. However he cartridges are okay for use.