Customer reviews from hp.com
HP - 564 Ink Cartridge - Yellow
Average customer rating
4.1
(6,568 Reviews)
Rating breakdown 6,568 reviews
5 Stars
4,400
4 Stars
674
3 Stars
382
2 Stars
247
1 Star
865
82%of customers recommend this product.
(
3,170 out of
3,872)
Customer Reviews for HP - 564 Ink Cartridge - Yellow
Posted by: Shoe502
from Delaware
Verified Purchase:Yes
Fits and works. So what's to say. It's what factory cartridges should do.
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Posted by: roym
from buxton OR
Verified Purchase:Yes
worked great but I would have preferred the XL size for black ink but I didn't see the option to do it
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Julygirl38
from iowa
Verified Purchase:Yes
I bought new ink, the cartridge did not work. Not sure why? Waste of money!
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Samirah
from Pennsylvania
Verified Purchase:Yes
The HP ink refills work fine. Printer is old but responds best to the HP Cartridges.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: None112
from Tennessee
Verified Purchase:Yes
All the HP 564 cartridges I use last for less than 30 pages, even the XL cartridges. I only use the HP Photosmart 7510 printer occasionally, and must replace cartridges frequently.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, June 5, 2020
Hi,
I'm sorry that you didn't have a good experience with HP 564 cartridges you received. It does seem like you should have gotten to use those more.
There is a possibility that the maintenance routines caused part of this. The tiny nozzles that spray the ink onto the paper get clogged easily. It is necessary to spray a drop of ink through them occasionally to ensure that they stay clear.
Shutting the printer down between uses can result in some savings. However, always use the power button on the printer itself to turn it off. That will let the printer 'park' so that the nozzles are protected from excess drying.
When it appears that poor page yield was due to a defect, please exchange the cartridge. The return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I'm sorry that you didn't have a good experience with HP 564 cartridges you received. It does seem like you should have gotten to use those more.
There is a possibility that the maintenance routines caused part of this. The tiny nozzles that spray the ink onto the paper get clogged easily. It is necessary to spray a drop of ink through them occasionally to ensure that they stay clear.
Shutting the printer down between uses can result in some savings. However, always use the power button on the printer itself to turn it off. That will let the printer 'park' so that the nozzles are protected from excess drying.
When it appears that poor page yield was due to a defect, please exchange the cartridge. The return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Shirl Dean
from Ellenboro Wv.
Verified Purchase:Yes
I bought my HP Photo printer in 2013,have used nothing but HP cartridges in it. I have made hundreds of photos & use HP photo paper only. My Laptop is a HP also. I am very well satisfied with all the HP products I have used.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Giddyup54
from Riverview, Fl
Verified Purchase:Yes
So far so good. Hopefully it last, too early to tell as I don’t need to print something everyday.
Easier to order than trying to look for it at the store, and find out they are out of my number for my printer.
Easier to order than trying to look for it at the store, and find out they are out of my number for my printer.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: NYC431
from New York, NY
Verified Purchase:Yes
I begin using HP for ink cartridges because the stores are not trusted for good ink cartridges. I purchased cartridges from a well-known office supply chain, and the ink was like water. The store charged me regular prices. I showed what there ink was like with a printout of pictures of flowers. Then I showed them the same picture using HP ink. The difference astounding. They refunded my money, and I have used HP ever since.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com