Customer reviews from hp.com
HP - 564 Ink Cartridge - Black
Average customer rating
4
(228 Reviews)
Rating breakdown 228 reviews
5 Stars
136
4 Stars
34
3 Stars
12
2 Stars
10
1 Star
36
78%of customers recommend this product.
(
143 out of
183)
Customer Reviews for HP - 564 Ink Cartridge - Black
Posted by: Cubit8
from West Coast
Verified Purchase:Yes
I have always used HP genuine ink cartridges in my printers, never any problems.
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Alok
Verified Purchase:Yes
Bought it as a replacement. It didn’t work at all.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, June 18, 2018
Hi there,
I'm very sorry that this happened. You could try running the printer's automatic cleaning routine to see if that helps.
If that does not work, check the warranty ends date (printed on the cartridge). If it has not passed, you can get a replacement from us. Just use a contact method found at: hp.com/contactHP
Mary
HP Care
hp.com/support
I'm very sorry that this happened. You could try running the printer's automatic cleaning routine to see if that helps.
If that does not work, check the warranty ends date (printed on the cartridge). If it has not passed, you can get a replacement from us. Just use a contact method found at: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Jordan54
from Lawton, Ok
Verified Purchase:Yes
I purchased the cartridges as replacements but have not had to use them. I was very pleased to discover that this, smaller, cartridge was available.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: BJM7
from Madison, Alabama
Verified Purchase:Yes
Good product, selection of cartridges was great! Graded by number of pages it would print before running out of ink.
Pros: Affordable
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Sunit
from Flemington, NJ
Verified Purchase:Yes
The ink quality is very dark and prints crisp quality documents without smear.
Only drawback was not printing enough number of prints from a cartridge.
Only drawback was not printing enough number of prints from a cartridge.
Pros: Affordable
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Linda sue
from Rockford
Verified Purchase:Yes
The ink is printing very pale. Generally I love your products.
I would recommend this to a friend!
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: Carma
from Indiana
Verified Purchase:Yes
Increase the level of the black ink in cartridge as full as red, yellow, blue and photo cartridge. If it take another teaspoon of ink to bring level up, HP do it. I thought I would get a full cartridge in black but did not.
No, I would not recommend this to a friend.
Features
2
Performance
2
Written by a customer while visiting hp.com
Posted by: Tlaks74
from San Ramon CA
Verified Purchase:Yes
As always it says 200 pages but just with 10 pages the toner becomes dry. The printer is cheap but they made a lot of money on ink.
No, I would not recommend this to a friend.
Performance
1
Written by a customer while visiting hp.com