Customer reviews from hp.com
HP - 564 Ink Cartridge - Black
Average customer rating
4.1 out of 5
4.1
(6,568 Reviews)
Open Ratings Snapshot
Rating breakdown 6,568 reviews
5 Stars
4,400
4 Stars
674
3 Stars
382
2 Stars
247
1 Star
865
82%of customers recommend this product. 
(
3,170 out of 3,872
)
Best Buy Privacy Policy
Customer Reviews for HP - 564 Ink Cartridge - Black
Customer Rating
1 out of 5
1
Printer will not print
on January 3, 2025
Posted by: SueKS
from Hollywood FL
Verified Purchase:Yes
I put in new cartridges, and my printer will not print.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Good solid lasting Black
on January 25, 2025
Posted by: CopperFork
from Charlottesville, VA
Verified Purchase:Yes
It’s Black. It lasts reasonably well and doesn’t go dry early.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Not a good experience
on January 27, 2025
Posted by: Mrs. Fisher
from Virginia
Verified Purchase:Yes
We threw the printer out
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
XL cartridges
on February 2, 2025
Posted by: Sharon E W
Verified Purchase:Yes
I am extremely disappointed that HP discontinued offering XL on the color cartridges. The standard cartridges do not last long enough. I will NOT buy another HP printer and am looking to replace my current one. I do NOT recommend the product.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Good
on June 13, 2025
Posted by: No nicknames in mind
Verified Purchase:Yes
good color
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Beginning of the end
on June 14, 2025
Posted by: Increasingly disappointed
Verified Purchase:Yes
Since installing the new cartridges I have not been able to print a complete multi-page job. The cartridge carrier jams with repeated instructions to turn off the printer, push carrier to the left, push back to the right, then turn back on. Of course the print job has to start over with the same resulting jam again and again.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
best yet
on July 14, 2025
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
Still the best easiest to use.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (2,849) ratings-only reviews
Overall Customer Rating
4.3 out of 5
4.3
Would recommend? Yes
(
413  out of  439
)
Features
4.6 out of 5
4.6
Performance
4.6 out of 5
4.6
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