Customer reviews from hp.com
HP - 564 Ink Cartridge - Black
Average customer rating
4.1
(6,568 Reviews)
Rating breakdown 6,568 reviews
5 Stars
4,400
4 Stars
674
3 Stars
382
2 Stars
247
1 Star
865
82%of customers recommend this product.
(
3,170 out of
3,872)
Customer Reviews for HP - 564 Ink Cartridge - Black
Posted by: gmax7
Verified Purchase:Yes
I am always please with genuine HP ink cartridges. they are always consistent and a value.
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Maria35
from El Paso, Tx
Verified Purchase:Yes
I’ve been using these ink cartridges for years and never any problem
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Jagger
from Salem, OR
Verified Purchase:Yes
I use HP Products because I have an HP printer. Pleased with the ink cartridges. I like the “XL” on the different inks that gives me more copies.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Hurriel
from Sweet Water, AL
Verified Purchase:Yes
I am very satisfied with the performance of this cartridge, the color is exceptional vivid and bright.
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Brian223
from Frederick, MD
Verified Purchase:Yes
The cartridge that I purchased came in a timely manner with standard shipping and was easy to install with simple, clear instructions on the packaging. I placed the cartridge in the printer and was printing within the minute without any problems whatsoever.
Pros: Affordable
No, I would not recommend this to a friend.
Performance
5
Written by a customer while visiting hp.com
Posted by: NonnaGa
from Cumming, GA, USA
Verified Purchase:Yes
Hp ink cartridges always reliable, easy to install, great value.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Toriann
from Anaheim, CA
Verified Purchase:Yes
The ink cartridges are so easy to order , delivery is fast and the cartridges give good clear print and last a long time
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Unhappy Inker
from Blythewood SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Ink cartridge had no ink in it at all. Ordered black ink didn't work.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, December 10, 2019
Hi there Inker,
I'm sorry to hear that your cartridge was defective. Hopefully, we can help the situation.
Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I'm sorry to hear that your cartridge was defective. Hopefully, we can help the situation.
Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com