Customer reviews from hp.com
HP - 564 Ink Cartridge - Black
Average customer rating
4.1 out of 5
4.1
(6,568 Reviews)
Open Ratings Snapshot
Rating breakdown 6,568 reviews
5 Stars
4,400
4 Stars
674
3 Stars
382
2 Stars
247
1 Star
865
82%of customers recommend this product. 
(
3,170 out of 3,872
)
Best Buy Privacy Policy
Customer Reviews for HP - 564 Ink Cartridge - Black
Customer Rating
3 out of 5
3
Supply chain problems with ink?
on February 20, 2023
Posted by: Rodw
from Virginia
Verified Purchase:Yes
The cartridge is great, but they didn't have the other three XL colors in stock.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Best in the business!
on February 22, 2023
Posted by: Amitysmb
from Long Island, NY
Verified Purchase:Yes
The quality of the cartridges is unsurpassed as is the quality of service. Arrive in two days. I would never order or use anything else.
I would recommend this to a friend!
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
H&P ink
on February 22, 2023
Posted by: E Strickland
Verified Purchase:Yes
The ink is by fire the best.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Same
on February 22, 2023
Posted by: E Strickland
Verified Purchase:Yes
Same as before
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Dry ink. No print results
on March 1, 2023
Posted by: Ugh not again
Verified Purchase:Yes
Dried up ink cartridge
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Response from hp.comBy Amanda HP CareMarch 9, 2023
Hi there,

I see you had a dried-up cartridge. What a shame! The cartridges are tricky. At this time of the year, the heat begins. Be sure to clean the cartridge printhead every single time. This ensures the cartridge is not dry when you use it. If you have any additional questions, contact HP at www.support.hp.com/us-en/contact-hp/.

Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Overpriced ink cartridge
on March 4, 2023
Posted by: RinNC
from North Carolina
Verified Purchase:Yes
It is an ink cartridge...what more can be said. My only objection is that all of the HP ink cartridges are way overpriced.
No, I would not recommend this to a friend.
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Ink Cartridges 564
on March 4, 2023
Posted by: Franko 84
Verified Purchase:Yes
Over all I was satisfied with promptness in deliver of my order, had a bit of a problem finding what I wanted. I was trying to order, find ink cartridge 564, in 3 pack XL. I was unable to find it, had to order 3 pack regular.
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
HP ink cartridges
on March 5, 2023
Posted by: Kajon
Verified Purchase:Yes
Easy to purchase, price is fair and shipping is prompt.
Written by a customer while visiting hp.com
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