Customer reviews from hp.com
HP - 564 Ink Cartridge - Black
Average customer rating
4.1
(6,568 Reviews)
Rating breakdown 6,568 reviews
5 Stars
4,400
4 Stars
674
3 Stars
382
2 Stars
247
1 Star
865
82%of customers recommend this product.
(
3,170 out of
3,872)
Customer Reviews for HP - 564 Ink Cartridge - Black
Posted by: Brazajim
Verified Purchase:Yes
Great product and service
Written by a customer while visiting hp.com
Posted by: Cool colors
from Robeline, Louisiana
Verified Purchase:Yes
The ink last for a long time
I would recommend this to a friend!
Quality
5
Written by a customer while visiting hp.com
Posted by: Cool colors
from Robeline, Louisiana
Verified Purchase:Yes
The ink last a long time.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: RonGA
Verified Purchase:Yes
WAY TOO EXPENSIVE! WAY TOO EXPENSIVE! WAY TOO EXPENSIVE! WAY TOO EXPENSIVE!
Value
3
Written by a customer while visiting hp.com
Posted by: Anonymous
from Sumrall. Mississippi
Verified Purchase:Yes
I love it.
I would recommend this to a friend!
Value
5
Written by a customer while visiting hp.com
Posted by: simplyperfect
from Pluto
Verified Purchase:Yes
quick and efficient service at a good price.
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Anonymous
from CLINTON TOWNSHIP, MI
Verified Purchase:Yes
REPLACED LOW CARTRIDGE(S) WITH NEW 564XL AND MAGENTA. PRINTER DID NOT PRINT ANY TEXT AT ALL. SOME COLORS AND ALIGNMENT DID TEST OK. TURNS OUT PRINTER WAS FAILING AND NO LONGER NEEDED THE NEW INK CARTRIDGES. NOW I HAVE JUST BOUGHT A COMPLETE SET OF 564 INK WITH NO MACHINE TO USE THEM.
Quality
4
Response from hp.comBy Amanda , HP Care, January 30, 2023
Hi there Larry,
I'm very sorry your printer failed. Coupled with buying new cartridges, I see this situation created extra work for you. The most logical solution is to help you get a return with HP. If you go to www.hp.com/us-en/shop/cv/returnsandexchanges, the website is filled with valuable information. You can find the return policy and a guide to return the cartridges.
Amanda
HP Care
www.hp.com/support/
I'm very sorry your printer failed. Coupled with buying new cartridges, I see this situation created extra work for you. The most logical solution is to help you get a return with HP. If you go to www.hp.com/us-en/shop/cv/returnsandexchanges, the website is filled with valuable information. You can find the return policy and a guide to return the cartridges.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: justme654
Verified Purchase:Yes
When you pull the plastic off the labels has started to come off with it.
Written by a customer while visiting hp.com