Customer reviews from hp.com
HP - 564 Ink Cartridge - Black
Average customer rating
4.1
(6,568 Reviews)
Rating breakdown 6,568 reviews
5 Stars
4,400
4 Stars
674
3 Stars
382
2 Stars
247
1 Star
865
82%of customers recommend this product.
(
3,170 out of
3,872)
Customer Reviews for HP - 564 Ink Cartridge - Black
Customer Rating
4
Optimal size
on September 25, 2016
Posted by: OOW1
from Houston, TX, USA
My printer is used by my doughter 11 years old and this size has the h bes rate cost benefits
I would recommend this to a friend!
Features
4
Performance
4
Response from hp.comBy Keith M, HP Support, October 5, 2016
Thank you for your feedback. We value your business and appreciate you taking the time to provide us with great feedback.
If you have any questions as well, please just let me know, or you can visit HP support, http://support.hp.com/contact-hp.
Thank you for allowing us to serve you as an HP customer.
Best regards, Keith - I work on behalf of HP
If you have any questions as well, please just let me know, or you can visit HP support, http://support.hp.com/contact-hp.
Thank you for allowing us to serve you as an HP customer.
Best regards, Keith - I work on behalf of HP
Written by a customer while visiting hp.com
Customer Rating
5
Consistently good quality
on January 15, 2012
Posted by: Pitt
from Morristown, TN
Gender:Male
I now only purchase ginuine HP ink cartridges after losing a Photosmart printer to a local, low cost ink refilling service. I found I didn't save any money after my printer stopped working and had terrible printing quality. With my new Photosmart, well over a year old, I've had no problems with it. It's mainly due to the fact that I now only use HP ink!!!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
564XL Ink Cartridge
on September 8, 2014
Posted by: Ruthi
from Sacramento, CA
Gender:Female
I only use HP cartridges in my HP Printer.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Best ink for HP machines but still overpriced
on October 30, 2016
Posted by: MickeyTa
from San Francisco, CA, USA
Best ink for HP machines but still overpriced.
I would recommend this to a friend!
Features
5
Performance
5
Response from hp.comBy Tyler R, HP Support, October 31, 2016
Hello there!
Glad to see you like the ink but sorry to hear you find it over priced. Not sure if the printer you re working with is eligible for Instant Ink but you may want to take a look into it. Instant Ink is a plan you sign up for where ink is sent to you any time your cartridge gets low and you just pay a monthly fee. Please check here for more information: http://www8.hp.com/us/en/instant-ink/overview.html
Thanks again!
Tyler
- I work on behalf of HP
Glad to see you like the ink but sorry to hear you find it over priced. Not sure if the printer you re working with is eligible for Instant Ink but you may want to take a look into it. Instant Ink is a plan you sign up for where ink is sent to you any time your cartridge gets low and you just pay a monthly fee. Please check here for more information: http://www8.hp.com/us/en/instant-ink/overview.html
Thanks again!
Tyler
- I work on behalf of HP
Written by a customer while visiting hp.com
Customer Rating
4
need more time to use
on December 3, 2016
Posted by: oldman12
Good piece hopefully performance is good
I would recommend this to a friend!
Features
4
Performance
3
Written by a customer while visiting hp.com
Customer Rating
5
Just what I ordered.
on July 9, 2017
Posted by: Ken48
Just what I ordered.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Stonewash
from Park Rapids
Verified Purchase:Yes
I have been using this ink cartridge series for several years in my HP Photosmart 6520 printer and in using HP Premium Plus 4"x6" photo paper, I always receive excellent printouts.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Dmorrill
from Washougal, WA
Verified Purchase:Yes
I have purchased these before and never had a problem with them. This time I replaced the black and all three colors at the same time. I had to use the "Clean printhead" function 10 times before the black would print with no streaks. That wouldn't be so bad but doing all those cleanings used up most of the ink in the three brand new color cartridges.
Features
4
Performance
1
Response from hp.comBy Mary, HP Care, September 14, 2018
Hi,
I am sorry that you had to go through so much before the black would print properly. I hope to help you avoid this in the future.
There are a couple things that will cause the printhead to need that much cleaning. One might be a dry environment and a humidifier could help that.
Also, many people have found shutting the printer down between uses can help save electricity and some ink. However, you should always use the power button on the printer itself to turn it off. That will let the printer 'park' itself so that the cartridges are protected from excess drying.
Mary
HP Care
hp.com/support
I am sorry that you had to go through so much before the black would print properly. I hope to help you avoid this in the future.
There are a couple things that will cause the printhead to need that much cleaning. One might be a dry environment and a humidifier could help that.
Also, many people have found shutting the printer down between uses can help save electricity and some ink. However, you should always use the power button on the printer itself to turn it off. That will let the printer 'park' itself so that the cartridges are protected from excess drying.
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com