Customer reviews from hp.com
HP - 564 Ink Cartridge - Black
Average customer rating
4.1
(6,568 Reviews)
Rating breakdown 6,568 reviews
5 Stars
4,400
4 Stars
674
3 Stars
382
2 Stars
247
1 Star
865
82%of customers recommend this product.
(
3,170 out of
3,872)
Customer Reviews for HP - 564 Ink Cartridge - Black
Posted by: B. Mathes
Verified Purchase:Yes
Disappointed in the XL 564 ink cartridge. HP shrunk the size and you get less ink and pay more for it
No, I would not recommend this to a friend.
Value
2
Quality
2
Written by a customer while visiting hp.com
Posted by: B. Mathes
Verified Purchase:Yes
Already reviewed was disappointing because HP shrunk the size of the cartridge so now you get less ink but you pay more.
Value
2
Quality
3
Response from hp.comBy Amanda , HP Care, December 11, 2022
Hello B. Mathes,
From time to time, cartridges are redesigned. These redesigns are meant to maximize the ink use, not be smaller. I understand your feelings about the product. Still, there are a few ways to get value. Buy the XL cartridges. These cartridges were designed to get more ink. Upon receipt, I would check every new cartridge to ensure it is full. If not, process a return.
Amanda
HP Care
www.hp.com/support/
From time to time, cartridges are redesigned. These redesigns are meant to maximize the ink use, not be smaller. I understand your feelings about the product. Still, there are a few ways to get value. Buy the XL cartridges. These cartridges were designed to get more ink. Upon receipt, I would check every new cartridge to ensure it is full. If not, process a return.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: HP printer products user
from fl
Verified Purchase:Yes
Expensive HP cartridges. Don't last unless you buy the premium ones
Value
3
Quality
3
Written by a customer while visiting hp.com
Posted by: Dookie
from Louisville, KY
Verified Purchase:Yes
I assume this color works fine with the colors, however, when I press on black I receive a blank copy. I have followed the directions for printing.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Gary the skier
from Illinois
Verified Purchase:Yes
Came on time was easy to load
Value
4
Written by a customer while visiting hp.com
Posted by: LizzE
from North Carolina
Verified Purchase:Yes
printing works with new colors and black extra.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Stevie H
from Pa.
Verified Purchase:Yes
I only use Original HP ink cartridges in my HP printers. If I've ever had any problems, they are backed up by the HP quality guarantee.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Judith Ann
from NJ
Verified Purchase:Yes
Excellent quality
I would recommend this to a friend!
Value
5
Written by a customer while visiting hp.com