Customer reviews from hp.com
HP - 564 Ink Cartridge - Black
Average customer rating
4.1
(6,568 Reviews)
Rating breakdown 6,568 reviews
5 Stars
4,400
4 Stars
674
3 Stars
382
2 Stars
247
1 Star
865
82%of customers recommend this product.
(
3,170 out of
3,872)
Customer Reviews for HP - 564 Ink Cartridge - Black
Posted by: Schay
Verified Purchase:Yes
Great product. Comes with a recyclable bag for the old cartridges to go in
Written by a customer while visiting hp.com
Posted by: Tom1966
Verified Purchase:Yes
Do not buy this cartridge if you need the narrow black ink cartridge for your HP printer. This cartridge is too wide for the narrow slot in the printer cartridge.
Response from hp.comBy Amanda , HP Care, June 1, 2022
Hello Tom,
From your description, the cartridge is not the right fit. I'm sorry that was the case. I can help you find a better cartridge and start an exchange.
To find the best cartridge for your cartridge, go to the HP site and enter your printer model. The serial numbers of the correct cartridges should be listed.
I recommend you visit www.hp.com/us-en/shop/cv/ReturnsandExchanges?id=page-return-exchange-policy/, which has a way to start an exchange for the correct cartridge. If you have any other questions, don't hesitate to reach out.
Amanda
HP Care
www.hp.com/support/
From your description, the cartridge is not the right fit. I'm sorry that was the case. I can help you find a better cartridge and start an exchange.
To find the best cartridge for your cartridge, go to the HP site and enter your printer model. The serial numbers of the correct cartridges should be listed.
I recommend you visit www.hp.com/us-en/shop/cv/ReturnsandExchanges?id=page-return-exchange-policy/, which has a way to start an exchange for the correct cartridge. If you have any other questions, don't hesitate to reach out.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: Seattle user
Verified Purchase:Yes
This time all the ink cartridges came in one package with minimum packaging. The ink cartridges work well.
Written by a customer while visiting hp.com
Posted by: Anna W
from Central Illinois
Verified Purchase:Yes
Nice to be able to send depleted cartridges back and help the recycling issue
I would recommend this to a friend!
Features
5
Written by a customer while visiting hp.com
Posted by: Dee1954
from WV
Verified Purchase:Yes
Love HP products. With HP ink, I always get better print quality.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: InkyWretch
Verified Purchase:Yes
Pricy but worth it. Tried after market inks which leaked. Fortunately I could clean it up. Too much hassle. Will only buy HP inks from now on.
Written by a customer while visiting hp.com
Posted by: Ruth Mayo
from Piedmont, SC
Verified Purchase:Yes
I really like the longer lasting cartridges. I also like being able to order on line.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
The cartridges are working well & ordering online is great.
Written by a customer while visiting hp.com