Customer reviews from hp.com
HP - 564 Ink Cartridge - Black
Average customer rating
4.1
(6,568 Reviews)
Rating breakdown 6,568 reviews
5 Stars
4,400
4 Stars
674
3 Stars
382
2 Stars
247
1 Star
865
82%of customers recommend this product.
(
3,170 out of
3,872)
Customer Reviews for HP - 564 Ink Cartridge - Black
Posted by: 564 black
Verified Purchase:Yes
Poor print quality overall.
I expected better from OEM cartdridge.
I expected better from OEM cartdridge.
No, I would not recommend this to a friend.
Features
3
Performance
1
Response from hp.comBy Mary, HP Care, May 7, 2021
Hi there,
I am sorry that you were not pleased with the print quality. That sounds irritating, but please know that we take your feedback seriously.
You have the option to see about returning whichever cartridges seem to be defective to us. Simple instructions for that can be found at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I am sorry that you were not pleased with the print quality. That sounds irritating, but please know that we take your feedback seriously.
You have the option to see about returning whichever cartridges seem to be defective to us. Simple instructions for that can be found at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: dolllady
from Richmond, Va
Verified Purchase:Yes
[This review was collected as part of a promotion.] all the cartridges are great, but my printer has died after many years of excellent performance. I would buy another Hp but you no longer make the printer with five or 6 ink cartridges. I don't want to have to buy the whole thing when my daughter prints five pages of red and the red runs out but I have to buy the whole one color ink so I am going to either Canon or Epson to get the individual cartridge. I am so sorry
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Serrano
from Centennial, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have a HP Printer and it is a great product. Easy to use, great quality printing and multiple functions. Easy to find ink cartridges too sns great prices.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
HP 564XL High Yield Black Original Ink Cartridge
on April 27, 2021
Posted by: C L O
from TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to install and the XL capacity makes all the prints I need for well over a year.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: homemaker
from little rock,ar
Verified Purchase:Yes
just needed some ink and this was a good price and i trust it was genuine ink
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Dorenzo
from Indianapolis
Verified Purchase:Yes
[This review was collected as part of a promotion.] I just purchased this ink for my HP printer and it is really good and lasts long.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: bevhof
from Sun City, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] For years I've been buying my HP ink on-line. I find it easy, fast, and convenient. I tried 'off brand' inks and found the problems were not worth any savings!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Sepsis
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works great, no annoying incapability messages that you get with write off cartridges!
I would recommend this to a friend!
Written by a customer while visiting hp.com