Customer reviews from hp.com
HP - 564 Ink Cartridge - Black
Average customer rating
4.1
(6,568 Reviews)
Rating breakdown 6,568 reviews
5 Stars
4,400
4 Stars
674
3 Stars
382
2 Stars
247
1 Star
865
82%of customers recommend this product.
(
3,170 out of
3,872)
Customer Reviews for HP - 564 Ink Cartridge - Black
Posted by: Nan72
Verified Purchase:Yes
[This review was collected as part of a promotion.] She was very helpful and I am well pleased with the product,HP 564 Photo.After three attempts we finally got it right.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Madmaddy425
Verified Purchase:Yes
[This review was collected as part of a promotion.] I started buying the XL ink cartridges for my HP printer and I’m finding that they really are lasting a lot longer and printing better quality.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: doberdad
Verified Purchase:Yes
[This review was collected as part of a promotion.] Many third parties are cheaper but you get what you pay for with HP ink.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
2
Problems
on April 22, 2021
Posted by: mothguy
from Tallahassee FL
After exchanging old black ink cartridge with the new one, Photosmart 6510 printer did not print black. Had happened before but could be fixed by running "Clean Printhead." This time it could not and, unexpectedly, after 4 "Clean Printhead" runs the yellow/blue/magenta cartridges that came together with the black one (order H340900562) were almost used up. .
Features
2
Performance
2
Response from hp.comBy Mary, HP Care, May 7, 2021
Hi there,
I am sorry that the cartridge didn’t print well for you. That sounds irritating, but please know that we take your feedback seriously.
Unfortunately, using the cleaning printhead routine several times does use a bit of all the colors.
Mary
HP Care
hp.com/support
I am sorry that the cartridge didn’t print well for you. That sounds irritating, but please know that we take your feedback seriously.
Unfortunately, using the cleaning printhead routine several times does use a bit of all the colors.
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Bohemiangirl820
Verified Purchase:Yes
[This review was collected as part of a promotion.] True HP quality, works well. Happy that HP still makes cartridges for older models. HP online is about the only place left to purchase genuine cartridges for my model. There's nothing wrong with my printer.
Written by a customer while visiting hp.com
Posted by: Bohemiangirl820
Verified Purchase:Yes
[This review was collected as part of a promotion.] True HP quality, works well. Happy that HP still makes cartridges for older models. HP online is about the only place left to purchase genuine cartridges for my model. There's nothing wrong with my printer.
Written by a customer while visiting hp.com
Posted by: twlvma
from Fairmont WV
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best feature honestly with HP is always the quick shipping.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Mommadil
from ny
Verified Purchase:Yes
I like getting nice crisp lines, letters and pictures when I print
I would recommend this to a friend!
Performance
4
Written by a customer while visiting hp.com