Customer reviews from hp.com
HP - 564 Ink Cartridge - Black
Average customer rating
4.1
(6,568 Reviews)
Rating breakdown 6,568 reviews
5 Stars
4,400
4 Stars
674
3 Stars
382
2 Stars
247
1 Star
865
82%of customers recommend this product.
(
3,170 out of
3,872)
Customer Reviews for HP - 564 Ink Cartridge - Black
Customer Rating
2
Previous XL Version Was Much Larger
on January 27, 2013
Posted by: MrDD
Unfortunately HP has significantly reduced the size of this Black XL cartridge, it is now the same size as the XL cartridges for the other three colors.. This cartridge always runs out of ink well before the XL sized color cartridges. When it was larger the black ran out at approximately the same time as the other three color cartridges. I also noticed that HP did not reduce the price when they reduced the size.
No, I would not recommend this to a friend.
Features
2
Performance
5
Written by a customer while visiting hp.com
Customer Rating
3
This product provides good printing
on January 27, 2013
Posted by: Angel123
from Birmingham, AL
Gender:Female
Documents look nice; however, ink is short-lived
I would recommend this to a friend!
Features
3
Performance
3
Written by a customer while visiting hp.com
Customer Rating
3
This product runs out of ink too fast.
on February 14, 2013
Posted by: Slacasr
from Conway, AR
Gender:Male
This product as with all 564 cartridges run out of ink much to fast. I don't know if it is the cartridge fault or the printers fault.
No, I would not recommend this to a friend.
Features
3
Performance
2
Written by a customer while visiting hp.com
Customer Rating
5
This product works great
on February 16, 2013
Posted by: lipsha
from Brooklyn, NY
Gender:Female
After my original black ink emptied, I bought the black double pack. So far, it is working just as expected & hoped for.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
4
XL means more pages
on March 3, 2013
Posted by: TysAri08
from Eagle Mountain, UT
Gender:Male
I like that this prints more pages than the standard 564 cartridge. Overall, keeps up with the fine HP name.
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Customer Rating
4
The performance is great like the product
on March 19, 2013
Posted by: chawaii50
from Hawaii
Gender:Female
However, I was surprised that I had to replace the ink so fast and I know I didn't make that much copies. Has it ever happened before? I'm at a lost for words because I know it should have lasted a lot longer but it didn't. I will always buy direct even though the store is near. Next time I change the ink I will do a paper count, otherwise two thumbs up:)
I would recommend this to a friend!
Features
3
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Good to Use HP 564 2-Pack Ink Cartridges
on March 27, 2013
Posted by: silverheels1910
from Staten Island, NY
Gender:Female
Extremely easy to remove old cartridge from printer and install new cartridge. Excellent performance. Printer lets you know when the ink is running low. Very handy to have 2 ink cartridges in a pack. Love this product!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
3
good cartridge but not enough ink
on April 24, 2013
Posted by: Bell4563
from Charleston, S. Carolina
Gender:Male
There is room in the ink cartridge dock for a wider black cartridge. Why not offer an extra large capacity? I guess offering the black two-pack at a reasonable price does the same thing but requires more frequent change-outs.
I would recommend this to a friend!
Features
4
Performance
3
Written by a customer while visiting hp.com