Customer reviews from hp.com
HP - 564 Ink Cartridge - Black
Average customer rating
4.1
(6,568 Reviews)
Rating breakdown 6,568 reviews
5 Stars
4,400
4 Stars
674
3 Stars
382
2 Stars
247
1 Star
865
82%of customers recommend this product.
(
3,170 out of
3,872)
Customer Reviews for HP - 564 Ink Cartridge - Black
Customer Rating
3
only fair
on July 30, 2012
Posted by: ordergirl
from Pontotoc, MS
Gender:Female
I have to replace much too often because the ink does not last. I do not print a great amount, but
have to replace the cartridge about every 3 months.
have to replace the cartridge about every 3 months.
No, I would not recommend this to a friend.
Features
3
Performance
2
Written by a customer while visiting hp.com
Customer Rating
3
ink
on August 4, 2012
Posted by: foxracing360
Great for the price of ink these days.
I would recommend this to a friend!
Features
3
Performance
3
Written by a customer while visiting hp.com
Customer Rating
2
Deficiency??
on August 9, 2012
Posted by: aroy
from west Chester, PA
Gender:Male
The black cartridge seemingly ran out of ink with fewer than 10 copies made. Fortunately, cleaning the printhead appears to have corrected the problem but it should not have had to be cleaned in such a short period of time.
No, I would not recommend this to a friend.
Features
2
Performance
1
Written by a customer while visiting hp.com
Customer Rating
3
ink is costly
on August 14, 2012
Posted by: Tweety421
from Tucker Georgia
Gender:Female
I love the printer it is easy to connect to even from my cell phone but, the ink for this printer runs out quickly and the refills are expensive. The ink has cost me far more than the printer.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1
Cartridge doesn't fit
on September 23, 2012
Posted by: Cammy
from cross junction, va
This cartridge is labeled XL, the same as my old cartridge, but it doesn't fit in my printer. I subsequently bought another one, NOT labeled XL, but it is the same size and also doesn't fit. Thanks alot, HP. :(((
No, I would not recommend this to a friend.
Performance
1
Written by a customer while visiting hp.com
Customer Rating
1
This product doesn't work
on November 10, 2012
Posted by: Cindy55
from Cromwell, CT
Gender:Female
This one ink cartridge doesn't work. When I first put it in some black color would come out but it was so bad I couldn't even read the text it was supposed to be printing. I tried cleaning the heads, etc. and printed some test pages which showed no black at all even though this was a brand new cartridge. I tried reseating the cartridge that didn't help. The last black cartridge I had didn't last anywhere near where it should have. I don't know if it's the cartridges at this point or if it's a problem with the printer but I never had a problem with the printer prior to this so I'm assuming it has to do with the cartridge. I've never been this disappointed with an HP product before. The last black cartridge printed fine but seemed to run out of ink long before it should have. I checked the ink levels and it showed it was very low and now this new black cartridge isn't working at all. EXTREMELY UNHAPPY!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Customer Rating
5
Good
on December 16, 2012
Posted by: coyote42
from St. Petersburg Florida
Gender:Male
The first shipment was faulty. Did not work. Replacement was timely and efficient. Second product worked well.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
HP584XLBlack ink cartridge
on January 5, 2013
Posted by: cookiebrown11
from Florida
Gender:Female
I am so glad that they came out with the XL size. I don't have to change so often. This order was made with all the other colors I needed and it was on my doorstep within 24 hours. More like 18 hrs. Was so surprised since it was 1 day before Christmas.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com