Customer reviews from hp.com
HP - 564 Ink Cartridge - Black
Average customer rating
4.1
(6,568 Reviews)
Rating breakdown 6,568 reviews
5 Stars
4,400
4 Stars
674
3 Stars
382
2 Stars
247
1 Star
865
82%of customers recommend this product.
(
3,170 out of
3,872)
Customer Reviews for HP - 564 Ink Cartridge - Black
Customer Rating
2
It is not economical at all.
on May 16, 2016
Posted by: jackie1968
The ink cartridge should give me 250 pages of print and it gave me way less. I have been doing my own personal research whenever I buy new ink and the pages are getting way low now its like getting half the amount stated by HP. I do not print that often and I make note of how much pages I print each time I print and it is appalling to see the amount of pages sometimes you barely get 150 pages from one cartridge of ink.
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Customer Rating
1
Product didn't fit printer.
on August 27, 2011
Posted by: james42
I ordered the 564 black ink cartridge because thats what was required but there was nothing to tell me there were two different 564 black cartridges. I only found this out after spending about an hour online going to various forums and found literally hundreds of complaints. This was after opening the package and attempting to install the cartridge.
No more HP products for me. I just wonder how many times something like this has happened with other HP products.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Customer Rating
4
HP 564XL Photo Ink Cartridge
on September 29, 2011
Posted by: Judi67
wasn't what I wanted, but it works. I wanted the wider black cartridge that is unique to my printer HP Photosmart Premium (it's twice as wide as the one shipped to me)
Do they even still make those wider cartridges? My computer isn't even a year old.
Very disappointed. see photo
Do they even still make those wider cartridges? My computer isn't even a year old.
Very disappointed. see photo
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Carol
on October 19, 2016
Posted by: Care
Exactly what I ordered-and receivivg it so quickly was the biggest feature.
I would recommend this to a friend!
Response from hp.comBy Keith M, HP Support, October 21, 2016
Thank you for your feedback. We value your business and appreciate you taking the time to provide us with great feedback.
If you have any questions as well, please just let me know, or you can visit HP support, http://support.hp.com/contact-hp.
Thank you for allowing us to serve you as an HP customer.
Best regards, Keith - I work on behalf of HP
If you have any questions as well, please just let me know, or you can visit HP support, http://support.hp.com/contact-hp.
Thank you for allowing us to serve you as an HP customer.
Best regards, Keith - I work on behalf of HP
Written by a customer while visiting hp.com
Customer Rating
4
normal expectation of product
on October 23, 2016
Posted by: jackmags
as expected for this product
I would recommend this to a friend!
Features
4
Performance
4
Response from hp.comBy Lisa B, HP Support, October 25, 2016
Hi jackmags,
Glad to see we haven't let you down! If you want to be 'wowed', next time you might consider buying the XL cartridges. The XL cartridges will give you up to 3x more printed pages compared to standard. To learn more about what to expect of your cartridges you might find the following site helpful: www.hp.com/go/learnaboutsupplies
Cheers,
Lisa.
I work on behalf of HP.
Glad to see we haven't let you down! If you want to be 'wowed', next time you might consider buying the XL cartridges. The XL cartridges will give you up to 3x more printed pages compared to standard. To learn more about what to expect of your cartridges you might find the following site helpful: www.hp.com/go/learnaboutsupplies
Cheers,
Lisa.
I work on behalf of HP.
Written by a customer while visiting hp.com
Customer Rating
5
excellent
on October 29, 2016
Posted by: Augustus65
excellent product - good shipping
I would recommend this to a friend!
Response from hp.comBy Keith M, HP Support, October 31, 2016
Thank you for your feedback. We value your business and appreciate you taking the time to provide us with great feedback.
If you have any questions as well, please just let me know, or you can visit HP support, http://support.hp.com/contact-hp.
Thank you for allowing us to serve you as an HP customer.
Best regards, Keith - I work on behalf of HP
If you have any questions as well, please just let me know, or you can visit HP support, http://support.hp.com/contact-hp.
Thank you for allowing us to serve you as an HP customer.
Best regards, Keith - I work on behalf of HP
Written by a customer while visiting hp.com
Customer Rating
4
Products was a decent price delivered quickly.
on September 22, 2016
Posted by: Momabeck
Same as above. Just bad that it keeps telling me it's not HP
I would recommend this to a friend!
Features
3
Performance
3
Response from hp.comBy Christina S, HP Support , October 5, 2016
Hey there,
Thank you for your feedback. I'm sorry that you're running into issues with your ink. I'd like to offer some assistance, but not knowing what printer you're using makes this difficult for me.
At this time I urge you to reach out to our HP Support team for assistance. HP Support can be reached via our HP Support Forums: http://h30434.www3.hp.com/psg/ @HPSupport or hp.com/contacthp
Christina - I work on behalf of HP
Thank you for your feedback. I'm sorry that you're running into issues with your ink. I'd like to offer some assistance, but not knowing what printer you're using makes this difficult for me.
At this time I urge you to reach out to our HP Support team for assistance. HP Support can be reached via our HP Support Forums: http://h30434.www3.hp.com/psg/ @HPSupport or hp.com/contacthp
Christina - I work on behalf of HP
Written by a customer while visiting hp.com
Customer Rating
5
HP inks
on September 25, 2016
Posted by: greta33
from Boston, MA, USA
Excellent product. One day delivery is excellent also!!
I would recommend this to a friend!
Response from hp.comBy Keith M, HP Support , October 4, 2016
Thank you for your feedback. We value your business and appreciate you taking the time to provide us with great feedback.
If you have any additional questions as well, please just let me know, or you can visit HP support, http://support.hp.com/contact-hp.
Thank you for allowing us to serve you as an HP customer.
Best regards, Keith - I work on behalf of HP
If you have any additional questions as well, please just let me know, or you can visit HP support, http://support.hp.com/contact-hp.
Thank you for allowing us to serve you as an HP customer.
Best regards, Keith - I work on behalf of HP
Written by a customer while visiting hp.com