Customer reviews from hp.com
HP - 564 Ink Cartridge - Black
Average customer rating
4.1
(6,568 Reviews)
Rating breakdown 6,568 reviews
5 Stars
4,400
4 Stars
674
3 Stars
382
2 Stars
247
1 Star
865
82%of customers recommend this product.
(
3,170 out of
3,872)
Customer Reviews for HP - 564 Ink Cartridge - Black
Customer Rating
4
Very good product
on November 16, 2013
Posted by: The1andonly
from Pa.
Gender:Female
This is what you would expect from an ink cartridge. I have not used it very much as yet. The only problem I have is that after I installed it and attempted to use it, I get the messages that the other color cartridges are empty or not genuine HP. Before I put this in, the color ones were low, but not empty. Why they do not work now, suddenly, I do not understand.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Customer Rating
2
Quantity of ink in XL cartridges
on December 13, 2013
Posted by: wim6801
from New York New York
Gender:Male
Okay I have an HP printer so I need to use HP ink but I'm curious to know why the black XL cartridge prints about 450 pages as opposed to the other three colors cyan yellow and magenta print about 750 what's up with that?
No, I would not recommend this to a friend.
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Excellent product
on January 12, 2014
Posted by: Reagan
from GA
Gender:Female
Fast shipping,...performance is fantastic...HP original product quality.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
INK - Regular vs. XL size cartridge
on April 17, 2014
Posted by: INKregvsxl
from Arlington, Texas
Gender:Male
I thought it was a little confusing when trying to decide which to buy regular or XL size ink cartridge. I think the description should indicate that both cartridges are actually the SAME SIZE and the only difference is; the amount of ink loaded into the cartridge determines which it is (i.e. regular or XL).
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
HP always has good ink products
on August 6, 2014
Posted by: JES72
from Bradent;on, FL
Gender:Female
I never use any other ink product for my printer.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
3
Message on printer said one was damaged
on September 6, 2014
Posted by: marievv
from Long Beach, CA
Gender:Female
I need to return one as the printer system said it was damaged and wouldn't work. I put the other one in there and it worked. Please send a return label on line so I can return it to have a replacement black ink cartridge for HP 564 without paying any postage. Thank you.
Marie Van Vooren
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5
Great, useful, reliable
on September 14, 2014
Posted by: Meam
from Big Pine Key, FL
Gender:Female
Always prefer to use genuine HP products with my HP printer. These cartridges are consistently high in quality and dependability. We do a lot of printing of correspondence and even an employee newsletter. Would use no other.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
2
damaged cartridge
on October 3, 2014
Posted by: xmasmoma
from aldan pa
Gender:Female
the cartridge was damaged, covered in yellow ink. I called Customer Service and a new one was sent the next day. I just wish you didn't use reconditioned cartridges. This is not the first time this has happened.
I would recommend this to a friend!
Features
2
Performance
3
Written by a customer while visiting hp.com