Customer reviews from hp.com
HP - 564 Ink Cartridge - Black
Average customer rating
4
(228 Reviews)
Rating breakdown 228 reviews
5 Stars
136
4 Stars
34
3 Stars
12
2 Stars
10
1 Star
36
78%of customers recommend this product.
(
143 out of
183)
Customer Reviews for HP - 564 Ink Cartridge - Black
Posted by: BJM7
from Madison, Alabama
Verified Purchase:Yes
Good product, selection of cartridges was great! Graded by number of pages it would print before running out of ink.
Pros: Affordable
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Jordan54
from Lawton, Ok
Verified Purchase:Yes
I purchased the cartridges as replacements but have not had to use them. I was very pleased to discover that this, smaller, cartridge was available.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Alok
Verified Purchase:Yes
Bought it as a replacement. It didn’t work at all.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, June 18, 2018
Hi there,
I'm very sorry that this happened. You could try running the printer's automatic cleaning routine to see if that helps.
If that does not work, check the warranty ends date (printed on the cartridge). If it has not passed, you can get a replacement from us. Just use a contact method found at: hp.com/contactHP
Mary
HP Care
hp.com/support
I'm very sorry that this happened. You could try running the printer's automatic cleaning routine to see if that helps.
If that does not work, check the warranty ends date (printed on the cartridge). If it has not passed, you can get a replacement from us. Just use a contact method found at: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Cubit8
from West Coast
Verified Purchase:Yes
I have always used HP genuine ink cartridges in my printers, never any problems.
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Kim2588
from Scottsdale, AZ
Verified Purchase:Yes
I bought this from my company once, wrong it.....second, an off, brand, fir but no ink, third time, went right to the source. Works perfect! thanks HP
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: SWEET WILLIAM
from orland, ca.
Verified Purchase:Yes
WHAT CAN I SAY, ITS BLACK AND ITS A CARTRIDGE,AND IT WORKS. I LOVE THE FREE SHIPPING
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Batty
from Illinois
Verified Purchase:Yes
I am very satisfied with pack of 2 cartridges. Ease of ordering
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Starmaker
from Scarborough, ME
Verified Purchase:Yes
My friend gave me a printer...it needed 5 cartridges...the colors and 2 blacks. One black was a bit larger than the other. Only after opening the box could I tell where the two black cartridges belong. I bought the same one twice before a sales person clued me in...no markings on the box to indicate that one fit in the sideways hourglass icon and the other in the house icon. It was very frustrating.
Now I can't tell if the cartridges work because the paper won't load for printing.
Now I can't tell if the cartridges work because the paper won't load for printing.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com