Customer reviews from hp.com
HP - 564 Ink Cartridge - Black
Average customer rating
4.1
(6,569 Reviews)
Rating breakdown 6,569 reviews
5 Stars
4,401
4 Stars
674
3 Stars
382
2 Stars
247
1 Star
865
82%of customers recommend this product.
(
3,170 out of
3,872)
Customer Reviews for HP - 564 Ink Cartridge - Black
Customer Rating
5
more content
on November 4, 2013
Posted by: skate
from St. Louis
Gender:Male
I don't understand why the colors are not the same volume in the cartridge, other than HP makes more money with less ink in the cartridge. Explain this to me
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
1
five (5 ) pics
on November 4, 2013
Posted by: boblad38
from Draper Utah
Gender:Male
This ink I was able to get five pics then it was dry
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Customer Rating
4
This product failed to satisfy
on November 6, 2013
Posted by: GoldenRealtor49
from Fort Wayne, IN
Gender:Female
Have been a customer for well over 3 years, I just ordered ink for a new copier, received it on time, removed the old cartridge and placed in my recycle bag, then I put one of the new cartridges in, made a copy, it seemed VERY light in print..... took cartridge back out, checked it, replaced it back in my printer, it alerted me that I had just put in a " used cartridge".... which was odd for only printing one page, I proceeded to make another copy, and it came out BLANK, I carefully removed the cartridge again, put it back, it again said I had put in a used cartridge, I hit copy, and it came out blank again.
Frustrated because I had my boss and a client waiting on me, I removed the cartridge, opened up the second new cartridge, put it in, hit copy and it came out ABSOLUTELY PERFECT, unlike the light print from the first cartridge. I'm not sure if I received a "lemon cartridge", but have never had this happen before.
I am hoping HP will make this right by offering me an exchange on this 'bad' ink cartridge, at no extra cost to me, considering. I would like to continue referring HP to all my family, friends, colleges and clients, I enjoy the ease of shopping for my office needs on line with HP, and the convenience of next day delivery to my door! Can't beat it!
Frustrated because I had my boss and a client waiting on me, I removed the cartridge, opened up the second new cartridge, put it in, hit copy and it came out ABSOLUTELY PERFECT, unlike the light print from the first cartridge. I'm not sure if I received a "lemon cartridge", but have never had this happen before.
I am hoping HP will make this right by offering me an exchange on this 'bad' ink cartridge, at no extra cost to me, considering. I would like to continue referring HP to all my family, friends, colleges and clients, I enjoy the ease of shopping for my office needs on line with HP, and the convenience of next day delivery to my door! Can't beat it!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5
XL is much better value
on November 6, 2013
Posted by: DaveTX
from SC
Gender:Male
If you can afford XL cartridges, especially in black, it is well worth it. They last at least double the amount of time when used regularly.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Customer Rating
3
Mr
on November 8, 2013
Posted by: jmkvt05201
from Bennington, VT
Gender:Male
Uses a lot of ink, not very cost conscious even though it's supposed to be high capacity
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Customer Rating
3
Not high capacity, 7520 printer eats ink
on November 8, 2013
Posted by: jmkvt05201
from Bennington, VT
Gender:Male
Uses a lot of ink, not very cost conscious even though it's supposed to be high capacity
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Customer Rating
3
Not high capacity, 7520 printer eats ink
on November 8, 2013
Posted by: jmkvt05201
from Bennington, VT
Gender:Male
Not high capacity, 7520 printer eats ink
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Customer Rating
5
Great service from HP
on November 12, 2013
Posted by: rockcreek
I love that when I sign on they know what kind of ink I need for my printer and the delivery service is excellent.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com