Customer reviews from hp.com
HP - 564 Ink Cartridge - Black
Average customer rating
4.1
(6,568 Reviews)
Rating breakdown 6,568 reviews
5 Stars
4,400
4 Stars
674
3 Stars
382
2 Stars
247
1 Star
865
82%of customers recommend this product.
(
3,170 out of
3,872)
Customer Reviews for HP - 564 Ink Cartridge - Black
Posted by: Mic T76
Verified Purchase:Yes
I have purchased 2 in two weeks and my black print still does not print.
Value
1
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
When I pulled the orange tab to open the packaging on the cartridge the ink poured out. All over my hands and on the top of my wood file cabinet. the blue packaging was still on the cartridge. I called HP and the person said she would send me a new one. I submitted pictures of what happened.
Written by a customer while visiting hp.com
Posted by: Mike C.
from Hinesville, GA
Verified Purchase:Yes
The ink is great. I don't use a lot during the year, about once a month. Sometimes the ink will dry up before I used it up.
I would recommend this to a friend!
Value
4
Quality
5
Written by a customer while visiting hp.com
Posted by: BRFJ
Verified Purchase:Yes
I installed my cartridges the day I got them. The first time I used them was great. The next time the black ink was barely visible. I did a cleaning of my print head and it was better. After a couple of more uses the same thing happened. I have had to clean the printheads so many time to try to get the ink working that my brand new color cartridges are almost empty after maybe 50 pages of print. Very disappointed.
Value
2
Quality
2
Written by a customer while visiting hp.com
Posted by: sablequest
from andover mn
Verified Purchase:Yes
Doesn't last very long, maybe 100 pages max.
No, I would not recommend this to a friend.
Value
1
Quality
1
Written by a customer while visiting hp.com
Posted by: Uquaebach
Verified Purchase:Yes
Minimal Usage Previous cartridges dry out before 1/3 advertised Capacity
Written by a customer while visiting hp.com
Posted by: Pantis
from Takoma Park, MD
Verified Purchase:Yes
This 564 Original Ink Cartridge was too large; it did not fit in the slot assigned for the Blabk Ink, in my my Photosmart 7520 e-All In-One Series, Product No. CZ045-64--4. It is the second time that this error occurred in the past month.
I would recommend this to a friend!
Value
3
Written by a customer while visiting hp.com
Posted by: Deb Gret
from Jeff City, MO
Verified Purchase:Yes
As soon as I put the cartridges in the ink level go way down.
No, I would not recommend this to a friend.
Value
1
Quality
1
Written by a customer while visiting hp.com