Customer reviews from hp.com
HP - 61 Ink Cartridge - Black
Average customer rating
4.6
(11,859 Reviews)
Rating breakdown 11,859 reviews
5 Stars
9,620
4 Stars
1,000
3 Stars
426
2 Stars
176
1 Star
637
93%of customers recommend this product.
(
6,071 out of
6,548)
Customer Reviews for HP - 61 Ink Cartridge - Black
Posted by: DDLL
from NY
Verified Purchase:Yes
I ordered the black ink cartridge. Delivery was fabulous, and the cartridge is top quality. But the cost is so absurdly HIGH!!!
I would recommend this to a friend!
Features
4
Performance
4
Response from hp.comBy Binu, HP Support, February 9, 2018
Hi, sorry to hear you are not happy with the cost of HP 61 Black Ink Cartridge as it is high. I apologize for the inconvenience caused to you.HP cartridges generally have a 1-year warranty from their purchase date. You can also contact HP Support in case you need further assistance: http://hp.care/2nbNQFi
Written by a customer while visiting hp.com
Posted by: Zoey12
Verified Purchase:Yes
This product works well for me as I am only a stay at home and do not do many "business" applications, so it is a good quality for printing and offers a good price.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: penyetta
Verified Purchase:Yes
This product is very good when printing pictures and documents. I would highly recommend it.
I would recommend this to a friend!
Features
5
Written by a customer while visiting hp.com
Posted by: Tomsd92108
from San Diego, CA, USA
Verified Purchase:Yes
It is what it is. Black ink. It did cost about the same as the refurb Envy 4500.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Bobtt
Verified Purchase:Yes
I can not get 25% of a cartilage printed before I do not have ink. Printer still says I have 80% ink left but no!
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Binu, HP Support, March 9, 2018
Hi, sorry to hear you are experiencing an issue with your HP 61 Black Ink Cartridge. If you suspect you have received a non-original cartridge, please contact the seller. To resolve the issue, you can try cleaning the electrical contacts as shown in Step 3 http://hp.care/2qsfLG1. If this doesn’t resolve the error please contact the seller for a replacement. Otherwise, contact HP Support for a replacement http://hp.care/2nbNQFi Note most printers in this product range can operate in single cartridge mode (i.e.: remove the black and operate with just the tricolor cartridge)
Written by a customer while visiting hp.com
Posted by: Legs66
Verified Purchase:Yes
Will not accept the cartridge saying wrong cartridge, IT IS NOT !!! VERY FRUSTRATING !!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Caitalata78
Verified Purchase:Yes
After installing, it did not print any ink. Finally after weeks of troubleshooting, I got it to print the black ink but it was extremely streaky and not good quality. Very disappointed.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Binu, HP Support, March 14, 2018
Hi, sorry to hear you are experiencing an issue with HP 61 Black Ink Cartridge. If you suspect you have received a non-original cartridge, please contact the seller. To resolve the issue, you can try cleaning the electrical contacts as shown in Step 3 http://hp.care/2qsfLG1. If this doesn’t resolve the error please contact the seller for a replacement. Otherwise, contact HP Support for a replacement http://hp.care/2nbNQFi Note most printers in this product range can operate in single cartridge mode (i.e.: remove the black and operate with just the tricolor cartridge)
Written by a customer while visiting hp.com
Posted by: tottergranny
Verified Purchase:Yes
I get mine next day service. so good as I am an older gal hard to get out n about
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com