Customer reviews from hp.com
HP - 61 Ink Cartridge - Black
Average customer rating
4.6
(11,861 Reviews)
Rating breakdown 11,861 reviews
5 Stars
9,622
4 Stars
1,000
3 Stars
426
2 Stars
176
1 Star
637
93%of customers recommend this product.
(
6,071 out of
6,548)
Customer Reviews for HP - 61 Ink Cartridge - Black
Posted by: lflanegan
from Michigan
Verified Purchase:Yes
Love HP products!
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: cbgirl
from Virginia
Verified Purchase:Yes
HP products always come through. Never had a bad one.
I would recommend this to a friend!
Value
5
Written by a customer while visiting hp.com
Posted by: DocN
from Tustin, CA
Verified Purchase:Yes
Works great!!
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Alxlo
from Bothell WA
Verified Purchase:Yes
Cartridge doesn't work. Get a constant incompatible cartridge error.
No, I would not recommend this to a friend.
Quality
1
Response from hp.comBy Amanda , HP Care, January 31, 2023
Hello there,
Thank you for the feedback that you are getting an incompatible cartridge error. That piece of information gives me valuable insight. First, check the cartridge number against your printer model online. Ensure they match. If it does match, navigate to your printer settings and revert to the most recent software update. I'm sorry you had this experience.
Amanda
HP Care
www.hp.com/support/
Thank you for the feedback that you are getting an incompatible cartridge error. That piece of information gives me valuable insight. First, check the cartridge number against your printer model online. Ensure they match. If it does match, navigate to your printer settings and revert to the most recent software update. I'm sorry you had this experience.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: Joan Michel
Verified Purchase:Yes
Good experience! Site was easy to navigate, they had exactly what I needed, and my ink arrived the next day!
Written by a customer while visiting hp.com
Posted by: Rakerman
from Chicago
Verified Purchase:Yes
I've done business several times and am always satisfied.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Hy F.
Verified Purchase:Yes
The product is good, unfortunately the 2nd cartridge seemed a little dried out when used.
Written by a customer while visiting hp.com
Posted by: bryantsgram
Verified Purchase:Yes
HP is the ony way to go!
Written by a customer while visiting hp.com