Customer reviews from hp.com
HP - 61 Ink Cartridge - Black
Average customer rating
4.6
(11,861 Reviews)
Rating breakdown 11,861 reviews
5 Stars
9,622
4 Stars
1,000
3 Stars
426
2 Stars
176
1 Star
637
93%of customers recommend this product.
(
6,071 out of
6,548)
Customer Reviews for HP - 61 Ink Cartridge - Black
Posted by: E the B
from Plaanet Earth. Early 21st Century.
Verified Purchase:Yes
old reliable. like me.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: LFB in Pa
from south central Pa
Verified Purchase:Yes
Excellent product..... but shipped by FEDEX and much slower than UPS!
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: LFB in Pa
from south central Pa
Verified Purchase:Yes
Excellent product, better than after market clones.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Sturgeon
from Virginia
Verified Purchase:Yes
Ink cartridge was poorly made. Its electrical connections to the printer were absent, causing the printer to shut down when it was installed.
No, I would not recommend this to a friend.
Quality
1
Response from hp.comBy Amanda , HP Care, January 18, 2023
Hello there Sturgeon,
It appears you received a defective cartridge. By the electrical connections, do you mean the copper contacts? Each cartridge is required to have the contacts to print. If yours didn't, then it is unlikely they would print anything. The best course of action is a return. Visit www.hp.com/us-en/shop/cv/returnsandexchanges for further information.
Amanda
HP Care
www.hp.com/support/
It appears you received a defective cartridge. By the electrical connections, do you mean the copper contacts? Each cartridge is required to have the contacts to print. If yours didn't, then it is unlikely they would print anything. The best course of action is a return. Visit www.hp.com/us-en/shop/cv/returnsandexchanges for further information.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: Lee337
Verified Purchase:Yes
Works OK so far. Purchased to replace defective re-pop that came with missing / damaged contacts. This one also shows signs of previous installation although not labeled as 're-filled' or 're-manufactured'.
I would recommend this to a friend!
Value
3
Quality
4
Written by a customer while visiting hp.com
Posted by: D Dohner
from Lincoln, NE
Verified Purchase:Yes
Have not used yet but in past always High quality. Prompt service.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: D Dohner
from Lincoln, NE
Verified Purchase:Yes
good quality, prompt service
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Royal Amber
from Provo UT
Verified Purchase:Yes
I needed only black ink and this site was the only place where I didn’t have to buy colored and black. Thanks.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com