Customer reviews from hp.com
HP - 61 Ink Cartridge - Black
Average customer rating
4.6
(11,861 Reviews)
Rating breakdown 11,861 reviews
5 Stars
9,622
4 Stars
1,000
3 Stars
426
2 Stars
176
1 Star
637
93%of customers recommend this product.
(
6,071 out of
6,548)
Customer Reviews for HP - 61 Ink Cartridge - Black
Posted by: DoxieLover
from Milwaukee, WI
Verified Purchase:Yes
Always good stuff ~ easy! XL is the only way to go!
Written by a customer while visiting hp.com
Posted by: Joao J
from Cranston, RI
Verified Purchase:Yes
HP provides a very good quality of service. I am very happy with my purchase.
No, I would not recommend this to a friend.
Performance
5
Written by a customer while visiting hp.com
Posted by: Lourdes AC
from Florida City, FL
Verified Purchase:Yes
Very good product. I always buy the original because the quality is a must for me.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: 12 MF
Verified Purchase:Yes
Good color. Great price. Long expiration date. Long lasting.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Easy to install. Lasts a long time. Will order again.
Written by a customer while visiting hp.com
Posted by: jean11111
from maryland
Verified Purchase:Yes
This product indict printing up 190 pages. After printed 50 pages, the printer showing low ink level already.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Amanda, HP Care, April 6, 2022
Hi Jean,
In a sense, you are right. We do advertise that you will get more than 50 pages. Still, there are many reasons a customer will get less ink than advertised. The first reason is that the ink cartridge is dry or leaking. You might also get less ink if you fill the pages with images, tables, diagrams, and other ink-intensive items. The ink is saved by turning off the printer. It covers the cartridges, therefore preserving the cartridge.
Amanda
HP Care
www.hp.com/support/
In a sense, you are right. We do advertise that you will get more than 50 pages. Still, there are many reasons a customer will get less ink than advertised. The first reason is that the ink cartridge is dry or leaking. You might also get less ink if you fill the pages with images, tables, diagrams, and other ink-intensive items. The ink is saved by turning off the printer. It covers the cartridges, therefore preserving the cartridge.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: Cheryl seaman
Verified Purchase:Yes
I've been using these ink cartridges for years and years. Once I tried getting them "refilled" but decided it was more bother than a money saver. Stick with the best.
Written by a customer while visiting hp.com
Posted by: Lanie N
from San Francisco , CA
Verified Purchase:Yes
The color cartridge is not working. I need them to exchange it with a working one.
Features
1
Performance
1
Response from hp.comBy Amanda , HP Care, April 18, 2022
Hi there Lanie,
I read your feedback. I would like to apologize for the circumstances. I can help you navigate a return. Go to www.hp.com/us-en/shop/cv/ReturnsandExchanges?id=page-return-exchange-policy/. The site contains the policy and ways to return the item.
Amanda
HP Care
www.hp.com/support/
I read your feedback. I would like to apologize for the circumstances. I can help you navigate a return. Go to www.hp.com/us-en/shop/cv/ReturnsandExchanges?id=page-return-exchange-policy/. The site contains the policy and ways to return the item.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com