Customer reviews from hp.com
HP - 61 Ink Cartridge - Black
Average customer rating
4.6
(11,861 Reviews)
Rating breakdown 11,861 reviews
5 Stars
9,622
4 Stars
1,000
3 Stars
426
2 Stars
176
1 Star
637
93%of customers recommend this product.
(
6,071 out of
6,548)
Customer Reviews for HP - 61 Ink Cartridge - Black
Posted by: Poppies Printer
from Shreveport, LA
Verified Purchase:Yes
Usually works well for replacement. Is really one of the most expensive cartridges I have to buy.
I would recommend this to a friend!
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: COLLEEN MCKENNA
Verified Purchase:Yes
I have had my printer and used genuine HP printer ink for over 7 years. I strongly recommend their products.
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com
Posted by: Leestubbs50
from Los Angeles
Verified Purchase:Yes
The only printers that I have ever owned was an hp printer. I've never had a problem with the ink cartridges whether its black or color.
Features
5
Written by a customer while visiting hp.com
Posted by: Jackie2202
from Santee, CA
Verified Purchase:Yes
Great ink quality! Easy to be installed and you also get a prepaid recycle bag to ship it back once you get 3 to 8 cartridges. Thank you!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Savannah Shopper
from Savannah GA
Verified Purchase:Yes
Great products, great prices and fast shipping. Can not go wrong with HP accessories
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Sharol
from Minnesota
Verified Purchase:Yes
Was very satisfied easy to order on line and fast mailing!
Written by a customer while visiting hp.com
Posted by: Mildred Savannah
from Marshall, TX
Verified Purchase:Yes
This cartridge ran out way too early. That's why all printers should have the option of instant ink.
No, I would not recommend this to a friend.
Performance
1
Response from hp.comBy Amanda, HP Care, March 4, 2022
Hi there Mildred,
Running out of ink early can happen to anyone. There are tricks to make the cartridge last longer, such as turning off the printer. Print preview is another great trick, as it eliminates waste.
I believe all printers are eligible for instant ink, although you are using an older model. It’s a wonderful program. The instant ink program will definitely be an option when you eventually replace your printer.
Amanda
HP Care
www.hp.com/support/
Running out of ink early can happen to anyone. There are tricks to make the cartridge last longer, such as turning off the printer. Print preview is another great trick, as it eliminates waste.
I believe all printers are eligible for instant ink, although you are using an older model. It’s a wonderful program. The instant ink program will definitely be an option when you eventually replace your printer.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: M Ellis
Verified Purchase:Yes
It was very disappointing. I installed the new ink cartridge and immediately it said it needed to be replaced. I made sure it was seated correctly as well as I tried a couple of other things. I reinstalled the cartridge a couple of times but it kept saying the cartridge needed to be replaced.
I was on a tight deadline and this made me miss their deadline. I also lost the future contract for doing additional jobs for them.
I was on a tight deadline and this made me miss their deadline. I also lost the future contract for doing additional jobs for them.
No, I would not recommend this to a friend.
Performance
1
Response from hp.comBy Amanda, HP Care, March 4, 2022
Hello there,
Sudden printing issues are disappointing. Missing a deadline due to ink cartridge issues compounds this frustration. I am very sorry you lost business as a result of this situation.
Sometimes, new cartridges are not recognized by the printer. Restarting the printer before resetting the cartridge helps resolve this issue. Returning the cartridges is quite easy.
Go to www.hp.com/us-en/shop/cv/ReturnsandExchanges?id=page-return-exchange-policy/.
Amanda
HP Care
www.hp.com/support/
Sudden printing issues are disappointing. Missing a deadline due to ink cartridge issues compounds this frustration. I am very sorry you lost business as a result of this situation.
Sometimes, new cartridges are not recognized by the printer. Restarting the printer before resetting the cartridge helps resolve this issue. Returning the cartridges is quite easy.
Go to www.hp.com/us-en/shop/cv/ReturnsandExchanges?id=page-return-exchange-policy/.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com