Customer reviews from hp.com
HP - 61 Ink Cartridge - Black
Average customer rating
4.6
(11,863 Reviews)
Rating breakdown 11,863 reviews
5 Stars
9,622
4 Stars
1,000
3 Stars
427
2 Stars
176
1 Star
638
93%of customers recommend this product.
(
6,072 out of
6,549)
Customer Reviews for HP - 61 Ink Cartridge - Black
Posted by: Co not have one
from Miami, Florida
Verified Purchase:Yes
I purchased this a month ago. Convenient shipping. Great product.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: spuick
from 53110
Verified Purchase:Yes
generic brands always fuzzy text-not with HP cartridge, even small print sharp
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com
Posted by: linda Henn
Verified Purchase:Yes
Good cartridges still the best , I always buy hp over other
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
HP INK PURCHASE
on December 17, 2021
Posted by: alecha
from Indiana
Purchase arrived quickly. Works well, very pleased.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: NMRawker
from Las Cruces NM
Verified Purchase:Yes
Always works, best for longevity, expensive. Love the option to return used product for recycling !
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Mirta
Verified Purchase:Yes
Just two days ago, I opened up and inserted the new HP colored ink cartridge I'd bought within the past month into my still-functioning HP deskjet 1000. I wanted to include with my holiday cards a one-page poem with a small picture of the poet - size 2 1/8 x 1 7/8 inches - on it.
I printed out 3 copies, then stopped. BECAUSE WHILE THE 1ST 2 PRINTS WERE OKAY - THE 3rd COPY WAS STREAKED WITH REDDISH LINES. I've got zero idea why.
Decided I'll print from now on with the black ink cartridge only.
I printed out 3 copies, then stopped. BECAUSE WHILE THE 1ST 2 PRINTS WERE OKAY - THE 3rd COPY WAS STREAKED WITH REDDISH LINES. I've got zero idea why.
Decided I'll print from now on with the black ink cartridge only.
Response from hp.comBy Amanda, HP Care, December 29, 2021
Hi there,
I am disappointed to learn a leak interrupted your printing. I completely get your frustration. There are a few remediation steps to move forward. It is either a leak or extra ink residue on the ink rollers.
The first remedy is taking the cartridge out to check for leaks. If you do not see a leak, it could be from a smudge or residue on the printer rollers. Clean the cartridge printhead and the rollers.
Going forward, here are some tips on installing cartridges:
Gently grasp the handles on either side of the printer. Make sure the cartridge locks in place. Let the cartridge carriage move to the middle and adjust before use. Be careful to only touch the black plastic on the ink cartridge. Remove the plastic tape from the ink cartridge.
I am disappointed to learn a leak interrupted your printing. I completely get your frustration. There are a few remediation steps to move forward. It is either a leak or extra ink residue on the ink rollers.
The first remedy is taking the cartridge out to check for leaks. If you do not see a leak, it could be from a smudge or residue on the printer rollers. Clean the cartridge printhead and the rollers.
Going forward, here are some tips on installing cartridges:
Gently grasp the handles on either side of the printer. Make sure the cartridge locks in place. Let the cartridge carriage move to the middle and adjust before use. Be careful to only touch the black plastic on the ink cartridge. Remove the plastic tape from the ink cartridge.
Written by a customer while visiting hp.com
Posted by: MillieZ
from Saluda, NC
Verified Purchase:Yes
Good quality ink; lasts a long time. Easy to order.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: MajorMatt
from North of Philadelphia PA
Verified Purchase:Yes
Top quality ink at a fair price. Fits in the Envy 4500 Printer/ Scanner/ Copier/ Photo
I would recommend this to a friend!
Written by a customer while visiting hp.com