Customer reviews from hp.com
HP - 61 Ink Cartridge - Black
Average customer rating
4.6
(11,863 Reviews)
Rating breakdown 11,863 reviews
5 Stars
9,622
4 Stars
1,000
3 Stars
427
2 Stars
176
1 Star
638
93%of customers recommend this product.
(
6,072 out of
6,549)
Customer Reviews for HP - 61 Ink Cartridge - Black
Posted by: Mads33
from PA
Verified Purchase:Yes
#61 Black and Color Ink Cartridge was easy to order, good quality of ink, and very fast delivery. I would recommend this item to all who need it for their printer.
Features
5
Written by a customer while visiting hp.com
Posted by: AnnHx
from Cumberland wi
Verified Purchase:Yes
I sent back a full cartridge that was defective, it registered full on my printer, but didn’t put out any ink.
Features
1
Response from hp.comBy Amanda, HP Care, December 15, 2021
Hello,
I read that you received a cartridge that didn’t print. A full cartridge that does not print is a disappointing outcome. There are a few reasons that the cartridge did not print.
1. Residue on the printhead. If so, clean the copper contacts.
2. Make sure the ink is properly seated in the printer.
3. If those do not work, disconnect the printer and plug it back in.
We also offer returns and exchanges at store.hp.com/us/en/cv/returnsandexchanges.
-Amanda
HP Care
hp.com/support
I read that you received a cartridge that didn’t print. A full cartridge that does not print is a disappointing outcome. There are a few reasons that the cartridge did not print.
1. Residue on the printhead. If so, clean the copper contacts.
2. Make sure the ink is properly seated in the printer.
3. If those do not work, disconnect the printer and plug it back in.
We also offer returns and exchanges at store.hp.com/us/en/cv/returnsandexchanges.
-Amanda
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Pizzalady52
from Parkesburg, Pa
Verified Purchase:Yes
I bought the ink in the XL size so I can print whenever I need to without having to wonder if I have enough ink to do my job. There are times when I do a lot of printing and it’s always nice to have my supply of ink there for me.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
3
Like product but not sure its a XL size it claims.
on December 7, 2021
Posted by: Minirosea
from Fishkill, NY
Verified Purchase:Yes
Delivery was fast, but it seems the cartridge was not XL was a small cartridge. Kept it for I was out of ink, but in the future might just consider buying at the store.
No, I would not recommend this to a friend.
Features
3
Performance
5
Written by a customer while visiting hp.com
Posted by: Rooney1943
from Illinois
Verified Purchase:Yes
Great ink but as with Black 61 cost twice as much as it is an older number so I guess you think I need a new printer. I don't and hopefully I can find ink for my printer somewhere cheaper as this is a horrible way to treat your steady patrons. If I have to buy a new printer because your ink prices are too high it will not be an HP and then go through this again. My printer still works like new!! Bad business on your part!!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Rooney1943
from Illlinois
Verified Purchase:Yes
Same as my review for Tri Color 61!!! Not a good review.
Written by a customer while visiting hp.com
Posted by: jquilter
from West Deptford, NJ, USA
Verified Purchase:Yes
Always confident the HP 61XL High Yield Black Original Ink Cartridge provides quality print. The cartridge last a long time. Price is good.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Excellent Product I have used HP all the time
on December 13, 2021
Posted by: Anonymous
from I am located in the city of Redding.
Verified Purchase:Yes
I have used HP Products since 1973 when I was a HP repair technician. They are the best products for the average person. I highly recommend them
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com